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Candidate's Name
Candidate's Name PHONE NUMBER AVAILABLEEMAIL AVAILABLEWarner Robins, GAWilling to relocate anywhereAuthorized to work in the US for any employerSummaryDedicated professional with extensive experience in organizational, problem-solving, leadership, communication, and technical skills. Committed to providing high-quality service and utmost efficiency.Work ExperienceCustomer Service RepresentativeResultsCX - Warner Robins, GASeptember 2023 to PresentImproved patient care by effectively determining necessary medical services and assisting with insurance coverage.Trained new team members on the use of computer applications to ensure optimal performance.Received commendations from elderly patients for exceptional support and patience.Customer Service AssociateDollar General - Warner Robins, GAJune 2023 to PresentEnhanced customer satisfaction by providing friendly and efficient service.Recognized for consistently achieving high sales and customer service goals.Assisted in training new associates on register operations and customer interaction techniques.Data Entry ClerkS & K Technologies, Inc. - Warner Robins, GAApril 2023 to PresentStreamlined parts order processes by accurately locating and correcting orders.Trained colleagues on handling security protocols for classified documents.Commended by management for maintaining high accuracy and efficiency.Call Center RepresentativeAsurion - Warner Robins, GAFebruary 2022 to December 2022Led troubleshooting and resolution of customer device issues, improving customer satisfaction.Provided mentorship to new hires, enhancing team performance.Received positive feedback from customers for effective problem-solving skills.Call Center AgentQualified Staffing - Warner Robins, GADecember 2020 to July 2021Facilitated the scheduling of COVID-19 vaccinations, ensuring patients received timely care.Praised for meticulous record-keeping and appointment management.Supported team members in handling high call volumes during peak periods.Call Center RepresentativeArise Network - Warner Robins, GAOctober 2019 to November 2020Managed administrative duties and customer service calls, providing leadership and guidance to the team.Assisted in supervisory functions, ensuring smooth operations and high service standards.Welder HelperGallagher-Kaiser - Fort Valley, GAFebruary 2019 to July 2019Maintained a clean and safe work environment, supporting senior welders.Operated machinery and assisted with quality control, contributing to project success.Recognized for diligence and teamwork.Sales AssociateAdvance Auto Parts - Warner Robins, GAJanuary 2018 to January 2019Provided expert assistance to customers and professional mechanics, improving sales and customer satisfaction.Conducted vehicle diagnostics, earning praise for technical knowledge.Helped train new staff, ensuring a knowledgeable and efficient team.Inventory Control SpecialistSaddle Creek Logistics Services - Macon, GADecember 2015 to November 2017Led teams in cycle counting and inventory management, improving accuracy and efficiency.Trained new employees, fostering a culture of continuous improvement.Earned recognition for leadership and dedication to quality standards.High Lift OperatorLineage Logistics - Perry, GAMay 2007 to December 2015Ensured safe material handling and storage, contributing to operational safety and efficiency.Played a key role in the safety committee, implementing new procedures and corrective actions.Led and trained crews, enhancing overall team performance and productivity.EducationDiplomaWarner Robins High School1997SkillsCustomer ServiceLeadership and Team BuildingTraining and DevelopmentTechnical SupportCommunication and Organizational SkillsData Entry and DocumentationInventory and Warehouse ManagementProblem Solving and Efficiency ImprovementRemote Work and TelecommunicationSafety and Quality AssuranceSales and MerchandisingComputer Networking and Software Troubleshooting |
