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Technical Intern Resume Trenton, NJ
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Title Technical Intern
Target Location US-NJ-Trenton
Email Available with paid plan
Phone Available with paid plan
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                                   Candidate's Name


                 Mount Laurel, NJ Street Address    PHONE NUMBER AVAILABLE   EMAIL AVAILABLE

Education
Masters: Cyber Security- Street Address /25
Bachelor of Arts: Information Security & Assurance -Street Address /24
Rowan University- Glassboro NJ

Professional Summary
Reliable, hardworking, and motivative student studying Cyber Security who seeks opportunities
to learn, grow, excel, and gain valuable real-world experience in the Computer Technology field to
help launch my career while pursuing my academic goals.

Skills
    Install, configure, and troubleshoot DHCP,        Design, build and configure switching and
    DNS, LaNs, WaNs,TCP/IP, Cisco and                 routing networks using Cisco Packet
    Fortinet Routers and switches, UPS s,             Tracer
    Active                                            Experience in Putty and Linux
    Directory, and Domain Controllers                 Use VM s to complete Pen Test process on
    Scanning and analyzing machines and               other Virtual environments using Linux.
    networks using Linux, Wireshark, and              Proficient in Microsoft 10, MS-Office Suite,
    Nessus                                            and other Microsoft Products
    Building and protecting hardware and              Customer service
    software (EXSI Server, vSphere, Fortinet          Knowledgeable in Java and C++
    firewalls, Windows                                Marketing
    XP machines)

Certifications/Badges
    Adult Mental Health First Aid, Nation Council for Mental Wellbeing - Effective 10/26/21 and
    expires 3 years from effective date.
    Network Academy Intro to Cybersecurity - Issued by Cisco

Work History
IT Service Center Specialist, 5/2024 to Current
Burlington Coat Factory   Burlington, NJ United States
  Provide technical assistance with a focus on phone, email, walk-up and ticketing support for a
variety of requests
Point of Sale (POS)/Mobile POS system (Frontend software and hardware)
  Network (WAN, LAN, VPN, Firewall, Wireless)
  Servers (Windows/Linux)
  Telephony (store, corporate systems, voice mail, fax, mobile device and carrier services)
  Desktop hardware/software support and troubleshooting (Printers, imaging, map drives,
encryption, components)
  Application Support

Field Service Technician, 4/2024 to 5/2024
PCS   Moorestown, NJ United States
    Creating and managing network infrastructure, including LANs, WANs, and intranets.
    Creating and testing computer components such as microprocessors, routers, switches, and
    firewalls.
      Providing direct technical support to clients, addressing their immediate concerns and
    technical problems.
      Ensuring new systems integrate seamlessly with existing infrastructure.

Computer Engineer Intern, 6/2022 to 3/2024
Omega Systems   Mount Holly, NJ United States
    Manage Users and Creates policies using Microsoft Active Directory and Microsoft Cloud
    Services
    Addresses a full range of client and customer needs including: troubleshooting system usage
    support, hardware and software issues/failures, configuring, switches, routers, and firewalls,
    UPS, caught in servers
    Learn and adapt to new/foreign software that clients have.
    Document each customer in our ConnectWise ticket system in a clear, concise, and
    understanding format.
    Manage and configure Routers, Switches and Firewalls for our clients.
    Used remote access software to resolve problems.
    Occasionally have dispatcher responsibilities
    Go onsite to clients to help troubleshoot hardware/ software issues they may have.



Peer Mentor, 10/2021 to 5/2023
Rowan College at Burlington County   Mount Laurel, United States
    Shares resources, opportunities, and activities to students to support learning and
    development.
    Conducts college tours and information sessions for high schools and special groups.
    Collaborates with RCBC administrators to welcome and mentor students.
    Plans, organizes, and host workshops and events held on campus.
    Marketing strategies for events held on campus.

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