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Mount Laurel, NJ Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Education
Masters: Cyber Security- Street Address /25
Bachelor of Arts: Information Security & Assurance -Street Address /24
Rowan University- Glassboro NJ
Professional Summary
Reliable, hardworking, and motivative student studying Cyber Security who seeks opportunities
to learn, grow, excel, and gain valuable real-world experience in the Computer Technology field to
help launch my career while pursuing my academic goals.
Skills
Install, configure, and troubleshoot DHCP, Design, build and configure switching and
DNS, LaNs, WaNs,TCP/IP, Cisco and routing networks using Cisco Packet
Fortinet Routers and switches, UPS s, Tracer
Active Experience in Putty and Linux
Directory, and Domain Controllers Use VM s to complete Pen Test process on
Scanning and analyzing machines and other Virtual environments using Linux.
networks using Linux, Wireshark, and Proficient in Microsoft 10, MS-Office Suite,
Nessus and other Microsoft Products
Building and protecting hardware and Customer service
software (EXSI Server, vSphere, Fortinet Knowledgeable in Java and C++
firewalls, Windows Marketing
XP machines)
Certifications/Badges
Adult Mental Health First Aid, Nation Council for Mental Wellbeing - Effective 10/26/21 and
expires 3 years from effective date.
Network Academy Intro to Cybersecurity - Issued by Cisco
Work History
IT Service Center Specialist, 5/2024 to Current
Burlington Coat Factory Burlington, NJ United States
Provide technical assistance with a focus on phone, email, walk-up and ticketing support for a
variety of requests
Point of Sale (POS)/Mobile POS system (Frontend software and hardware)
Network (WAN, LAN, VPN, Firewall, Wireless)
Servers (Windows/Linux)
Telephony (store, corporate systems, voice mail, fax, mobile device and carrier services)
Desktop hardware/software support and troubleshooting (Printers, imaging, map drives,
encryption, components)
Application Support
Field Service Technician, 4/2024 to 5/2024
PCS Moorestown, NJ United States
Creating and managing network infrastructure, including LANs, WANs, and intranets.
Creating and testing computer components such as microprocessors, routers, switches, and
firewalls.
Providing direct technical support to clients, addressing their immediate concerns and
technical problems.
Ensuring new systems integrate seamlessly with existing infrastructure.
Computer Engineer Intern, 6/2022 to 3/2024
Omega Systems Mount Holly, NJ United States
Manage Users and Creates policies using Microsoft Active Directory and Microsoft Cloud
Services
Addresses a full range of client and customer needs including: troubleshooting system usage
support, hardware and software issues/failures, configuring, switches, routers, and firewalls,
UPS, caught in servers
Learn and adapt to new/foreign software that clients have.
Document each customer in our ConnectWise ticket system in a clear, concise, and
understanding format.
Manage and configure Routers, Switches and Firewalls for our clients.
Used remote access software to resolve problems.
Occasionally have dispatcher responsibilities
Go onsite to clients to help troubleshoot hardware/ software issues they may have.
Peer Mentor, 10/2021 to 5/2023
Rowan College at Burlington County Mount Laurel, United States
Shares resources, opportunities, and activities to students to support learning and
development.
Conducts college tours and information sessions for high schools and special groups.
Collaborates with RCBC administrators to welcome and mentor students.
Plans, organizes, and host workshops and events held on campus.
Marketing strategies for events held on campus.
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