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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE, EMAIL AVAILABLE, Bloomington, IL, Street Address
SKILLS Production Reporting Production Scheduling Operations Support Customer Service Management Equipment TroubleshootingPROFESSIONAL SUMMARYDecisive Shift Leader skilled in managing daily scheduling and team tasks. Mentors team members in top-quality service delivery. Coordinates workflows to meet assigned goals. Customer service and support skills to improve sales and reduces issues/complaints.Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.Personable and organized Cashier Team Lead brings superior customer service and leadership skills. Supervises junior team members and provides constructive feedback to enhance performance. Resourceful problem-solver with sound judgment and proven history of fostering patron loyalty and satisfaction. EXPERIENCEShift Leader, Oct 2020 - Oct 2023Travel centers of America, Bloomington, IL Planned and supervised job task assignments, upholding quality standards. Identified and resolved conflicts between workers to promote teamwork. Working with vendors for deliveries and shipments. Handling cashier audits, including counting up and down drawers each day Motivated employees to optimize team performance. Stocking,reorganizing and maintaining store inventory. Working with customers to resolve issues that arose throughout the day. Cleaning and organizing Truckers community areas Working with other departments to have a fast and friendly work environment. Cashier, Apr 2019 - Nov 2019Hucks, Bloomington, IL Promoted loyalty programs and store cards. Stocked store shelves and end-caps with merchandise. Kept clean, organized and well-stocked checkout areas. Handing cash drops and audits Working with vendors for deliveries.Service Coordinator, Aug 2012 - Feb 2019Meijer, Normal, IllinoisOptimized time and resource utilization through successful coordination of service resources. Established short- and long-term goals for service team. Handing customer complaints and concerns, finding quick and satisfying solutions for customers. Responsible for team member audits and reviews. Working with management to have a friendly and effective work environment. Promoted loyalty programs and store cards. Working with other departments to have effective work environment. Working in cash office, handing stores accounting books, deposits to banks. Working with vendors for deliveries and shipments. Working with management to promote fast and effective customers relations EDUCATIONHigh SchoolBloomington highschool, Bloomington, IL, May 2012 LANGUAGENativeEnglish |
