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Click here or scroll down to respond to this candidateJESSICABELLEMAIL AVAILABLEPHONE NUMBER AVAILABLENew Kensington, PA Street Address
SKILLSVenipunctureStaff TrainingCoaching and MentoringMoney HandlingCleaning and SanitizingOrder TakingIssue ResolutionIdentification ChecksActive ListeningInventory ManagementOrder VerificationRegulatory ComplianceComplex Problem-SolvingCustomer Service ExcellenceGoal-Setting and AchievementCustomer RelationsConflict ResolutionTraining and DevelopmentHospitality and AccommodationSafety VerificationsMerchandise RestockingCooperative AttitudeJudgment and Decision-MakingCustomer TransactionsWeight and MeasurementPOS SystemsRestockingAdaptable and FlexibleSpeakingMathematicsCash Drawer ManagementCash Register SystemsTill CountingGuest InquiriesEDUCATIONPittsburgh Allderdice High SchoolPittsburgh, PA 06/1999PROFESSIONAL SUMMARYI am a dedicated and very well trained phlebotomist. I used to be considered part of the dream team when I worked at Western psych, and when I worked at Dr. Clark's office all of the patients wanted me to be the one to drawl their labs. I believe it was because of my gentle attitude, and my ability to draw their labs without causing pain. My motto was always one stick, that's it! I have a thing about keeping things clean and sanitizing everything between patients and I am very dedicated to making sure the tubes and specimens are labeled correctly. I triple check everything. I am also a People person. I believe I have a connection with my patients. That's why it makes it so easy to get their labs even in geriatrics and pediatrics. I am an amazing stick.WORK HISTORYStarbucks, Barista - CashierBloomfield PA 05/2019 - 09/2020Operated cash register for cash, check and credit card transactions with excellent accuracy levels.Worked flexible schedule and extra shifts to meet business needs.Helped customers complete purchases, locate items and join reward programs.Restocked and organized merchandise in front lanes.UPMC Western Psychiatric Institute And Clinic - PhlebotomistOakland, PA 10/2010 - 08/2014Completed proper sanitation and cleaning of equipment and work areas between patients.Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.Used personal protective equipment correctly to protect coworkers and patients.Stocked phlebotomy cart or carrier with appropriate supplies.Tracked collected specimens by initialing, dating and noting times of collection.Centrifuged blood samples as outlined in clinical protocols.Reviewed patient records for accuracy and completeness.Conducted venipuncture and other CT procedures.Organized daily work based on collection priority.Packaged and shipped specimens to central lab daily.Monitored patients for reactions and verified sample quality.Followed physician orders to correctly administer therapeutic phlebotomy.Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.Performed bedside tests like bleeding time tests and entered results into patient charts.Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.Obtained blood specimens by performing venipunctures and finger sticks Number times per day.Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.Assembled tourniquets, needles and blood collection devices to prepare work trays.Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.Handled insurance verification tasks using Software and Software to validate patient insurance information.Dr Brent Clark - Medical AssistantPenn Hills, PA 05/2003 - 08/2007Sanitized, restocked and organized exam rooms and medical equipment.Obtained client medical history, medication information, symptoms and allergies.Directed patients to exam rooms, fielded questions and prepared for physician examinations.Collected and documented patient medical information such as blood pressure and weight.Performed clerical duties, such as word processing, data entry, answering phones and filing.Documented vital signs and health history for patients in clinic and hospital environments.Called and faxed pharmacies to submit prescriptions and refills.Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.Assisted with routine checks and diagnostic testing by collecting and processing specimens.Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.Taught patients about medications, procedures and care plan instructions.Completed clinical procedures and gathered patient data for interpretation by physician.Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.Obtained pre- and post-treatment vital signs and weight.Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.Tested and recorded blood glucose levels.Prepared initial patient charts for admission.Verified appropriate lab couriers picked up collected lab specimens.Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.Obtained all prescribed laboratory testing.Ordered and prepared reagents and supplies.Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.PAST ADDITIONAL EDUCATIONI have my medical assistance diploma from Western school of health and business. I have also been certified in CPR multiple times I just need to renew my card, willing to learn and be trained.. |
