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Customer Assistant- JcPenneyNorwalk, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am looking to achieve and set goals that will comprehend working skills and other skills in the workplace. I am also looking for skills that I can take with me to other departments of a company should I be promoted. I have great multi tasking skills. I have also great computer skills, and great phone skills. I have to knowledge of how to run a POS system in a store and a regular cash register. Also, how to load and run big manufacturing washers and dryers. I am looking for a full time job that is 40+ hours a week and a stationed position with a company. I have 15 years of executive assistance experience from high through college. Business professional with versatile and customer service skills: Legal education. Office skills: ability to work independently or as a part of a team, enthusiastic and motivated to work with other coworkers to accomplish the job correctly the first time. Computer advanced including: Microsoft Word, Excel, PowerPoint applications, Publisher, Data entry, Bookkeeping, Accounts Payable and receivable including Outlook, Office management and prioritizing office and client files. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeJCPenney-Sandusky, OHJanuary 2000 to Present Greet customers Work on the sales floor Collect left shoes from the stock rooms Assist manager and other co-workers Sold Retail Supervised floor sales Supervised cashiers and register transactions Contributed to company's marketing strategy Identified sales opportunities and acted on leads Consistently met or surpassed quotas of four hour is my shift sales per quarter Established and maintained relationships with customers and Managers Confirmed contact information Presented products to clients and Shoe Department Managed customer escalations Was able to showcase product knowledge and address concerns of customers and clients Provided outstanding customer service Stocked inventoryEducationAssociates in ParalegalOhio Business College - Sandusky, OHOctober 2015GED in Distributed Education Clubs of AmericaNorwalk City School - Norwalk, OHMay 2010Skills MARKETING (10+ years) Customer Service (10+ years) Banking (10+ years) Microsoft Office (10+ years) Accounting (10+ years) Customer Care (10+ years) Call Center (10+ years) Bilingual (3 years) Customer Support (10+ years) CSR (10+ years) Payroll (10+ years) Office Experience (10+ years) Administrative Assistant (10+ years) Legal Research (10+ years) Outside Sales (10+ years) Sales (10+ years) Inside Sales (10+ years) Negotiation (10+ years) Management (10+ years) Office Management (10+ years) Legal Drafting (10+ years) Commercial Cleaning (9 years) Personal Assistant Experience (10+ years) QuickBooks (10+ years) Accounts Receivable (10+ years) Account Management (10+ years) English (10+ years) Event Planning (10+ years) Financial Report Writing (10+ years) Merchandising (10+ years) Microsoft Outlook (10+ years) Upselling (10+ years) SAP Recruiting Microsoft Powerpoint Bookkeeping Accounts Payable Microsoft Excel Spanish Front desk Microsoft Word Multilingual Dental Receptionist Adobe Acrobat Time management 10 key calculator Phone etiquette Typing Microsoft Publisher Classroom Management Dental office experience Hotel experience Paralegal Case management (10+ years) Interviewing (10+ years) Community (10+ years) Human resources (10+ years) Retail management Developmental disabilities experience Store management Cash handling HRIS (10+ years) Databases (10+ years) Administrative experience (10+ years) Administrative and Business Operations (10+ years) Multi-line phone systems Social media management Sage Medical scheduling Purchasing Plastics injection molding Medical terminology Supervising experience Serving Bartending Restaurant experience Management GAAP Analysis skills Succession planning Barista experience Food service management Kronos ADP Budgeting Forecasting General Ledger Accounting Account Reconciliation Journal Entries Bank Reconciliation Community and Human Resources (10+ years) Legal (10+ years) Loan processing Profit & Loss Community and Human resources (10+ years) Optical experience Schematics Education (10+ years) Instruction (10+ years) CSS iOS Mac OS Windows Performance management Sales management Production planning ERP systems Horticulture Supply chain management Adobe Creative Suite Leadership Filing SharePoint Relational databases Ellucian Raiser's Edge Teaching Conflict management Human resources EMR systems Management Continuous improvement Hospitality Inventory control Paralegal Kanban Hospital experience Clerical experience Employment & labor law Data collection Financial planning Relationship management Restaurant management Project Management Quality Assurance User Interface (UI) Fair Housing regulations Oracle Documentation review Operating systems Financial services Guest services Accounting software Customer service POS Basic math Retail math Phone etiquette Retail sales Typing Microsoft Excel Microsoft Word Computer skills Organizational skills Sales Warehouse experience Cash register Restaurant experience Food service Leadership Accounting Hospitality Advertising sales English Conflict management Cash handling Microsoft Powerpoint Medical administrative support QuickBooks Medical office experience Medical terminology Communication skills Medical receptionist Janitorial experience Supervising experience Microsoft Office Office experience Administrative experience Time management B2B sales Filing Word processing Serving Front desk Office management Industrial cleaning Accounts payable Accounting software Sage EDI Marketing Retail management Guest services Hospitality management Bilingual Spanish Training & development Proofreading Nursing Early childhood education Sales support 3PL Microsoft Outlook Grocery store Management Assistant manager experience Stocking Account management Data entry Google Docs Volunteer management Social work Addiction counseling Medical billing Cleaning Care plans Senior care Dementia care Inside sales Banking Custodial experience Residential cleaning Writing skills Transportation management systems Financial services Financial sales Telecommunication Law office Medical records Quality control Manufacturing Quality inspection Quality assurance Quality systems Business development Analysis skills Windows Operating systems iOS Events management Childcare Teaching Wireless sales Product demos Jewelry sales Planograms Merchandising Pricing Host/hostess experience Store management Inventory management Produce Staff training Presentation skills Clerical experience Order entry Customer support Math Dental receptionist TILA Loan processing Microsoft Outlook Calendar Sales management CRM software Outbound calling Driving Caregiving Direct support Bus driving Mentoring Warehouse experience Supervising experience Leadership Customer service Communication skills Sales Customer service Microsoft Office Computer skills Computer skills Fraud prevention and detection Bilingual Customer service Title processing Customer service Management Accounting Recruiting ATS HR sourcing Sales Communication skills Recreational therapy Microsoft Office Microsoft Excel Organizational skills HRIS Office experience Early childhood education Classroom experienceCertifications and LicensesExecutive assistantCertified Notary PublicMedical Laboratory Scientist CertificationCosmetology LicenseFood Handler CertificationProfessional In Human ResourcesSenior Professional in Human ResourcesAED CertificationCPR CertificationCertified Medical AssistantRHITDriver's LicenseJanuary 2010 to January 2024Teaching CertificationJanuary 2011 to PresentInfant & Toddler CertificationJune 2011 to PresentChild Development Associate CertificationJune 2011 to PresentFirst Aid CertificationJune 2011 to PresentParaprofessional CertificationPresentSubstitute Teaching CertificationPresentProfessional Educator LicensePresentBLS CertificationPresentCertified Accounts Payable ProfessionalPresentCNAPresentParalegal CertificatePresentSpecial Education CertificationPresentServSafeSocial Work LicensePresentClinical Social WorkerPresentProperty & Casualty LicensePresentMedical Coding CertificationPresentCertified Coding AssociatePresentMedical Billing CertificationPresentCertified Coding SpecialistPresentMontessori CertificationPresentSeries 7PresentSeries 66PresentSeries 63PresentSecurities Industry EssentialsPresentFINRA LicensePresentSeries 6PresentSeries 65PresentNon-CDL Class CPresentEsthetician LicensePresentASE CertificationPresentASE Parts Specialist CertificationPresentSIDS CertificationPresentCertified Safety ProfessionalAssociate Safety ProfessionalCertified Apartment ManagerCompTIA A+CompTIA Network+Life Insurance LicensePharmacy Intern LicenseSenior Professional in Human ResourcesCertified Notary PublicDriver's LicenseCCMA CertificationNRCMAEMT CertificationCertified Property ManagerCMCAProfessional In Human ResourcesSenior Professional in Human ResourcesChild Development Associate CertificationAssessmentsHR: Compensation & benefits CompletedJune 2020Knowledge of compensation and benefits programsFull results: CompletedSales skills CompletedSeptember 2020Influencing and negotiating with customersFull results: CompletedForklift safety ProficientJuly 2020Best practices and safety hazards in forklift operation Full results: ProficientCustomer service CompletedJune 2020Identifying and resolving common customer issuesFull results: CompletedFiling & organization ProficientAugust 2020Arranging and managing information or materials using a set of rules. Full results: ProficientOffice manager CompletedMay 2020Scheduling and budgetingFull results: CompletedWork motivation ProficientJune 2020Level of motivation and discipline applied toward work Full results: ProficientAdministrative support professional fit Proficient September 2020Measures the traits that are important for successful administrative support professionals Full results: ProficientSpreadsheets with Microsoft Excel ProficientDecember 2020Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientBuilding relationships for childcare providers Completed February 2020Building positive and productive relationships with families of children ages 03 Full results: CompletedElementary school classroom management Completed January 2021Managing behavior in elementary school classroomsFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationProfessional SkillsComputer Experience: AdvancedMarketing Experience: Advanced |