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Click here or scroll down to respond to this candidateCandidate's Name
Douglas, Street Address MA PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryDedicated and self-motivated professional with over 15 years of CDL experience and a robust background in customer service. Demonstrated expertise in warehouse management, including organizing facilities, pulling orders for delivery, and conducting inventory cycle counts with meticulous accuracy. Proficient in medical coding and billing, adeptly handling CPT-4 and ICD-9-CM coding, medical terminology, and insurance claims processing using Medisoft and Meditech systems. Skilled in medical administrative procedures, operative reports, and progress notes. Known for a dependable, outgoing demeanor and a proactive 'can-do' attitude that consistently achieves operational excellence. Authorized to work in the US for any employer.SkillsCommunication skillsOrganizational skillsCustomer serviceConflict managementSupervising experienceTime managementLogisticsSupply chainMoving (handling items with care)English proficiencyInventory controlWarehouse managementSAP proficiencyDriving (including box trucks)Cash handlingMicrosoft Excel proficiencyComputer skillsWarehouse management system (WMS) proficiencyDelivery driver experienceShipping & receiving proceduresWork ExperienceLEAD MATERIAL HANDLER 05/2024 - CurrentCresco Labs - Uxbridge, MAConducted detailed cycle counts to ensure accurate inventory levels, identifying discrepancies promptly for resolution.Facilitated efficient receiving and inspection processes, verifying quality and quantity of incoming materials.Implemented streamlined shipping procedures, improving turnaround times by X%.Organized warehouse inventory for optimal accessibility, enhancing operational efficiency.INVENTORY CONTROL SPECIALIST 02/2020 - CurrentMedline Industries - Uxbridge, MAConducted daily cycle counts using WMS (Warehouse Management System) and SAP to ensure inventory accuracy and identify discrepancies promptly.Implemented efficient inventory control procedures, reducing errors in stock levels by X%.Managed returns process, ensuring timely processing and resolution, contributing to customer satisfaction.Utilized WMS and SAP to optimize inventory organization and storage, improving accessibility and operational efficiency.DRIVER SERVICE REPRESENTATIVE 12/2016 - CurrentLincare - Cherry Valley, MADelivered and installed medical equipment to homes and hospitals with a focus on exceptional customer service and timeliness.Conducted pre and post trip inspections on delivery vehicles to ensure safety and compliance with company standards.Expertly set up hospital beds, wheelchairs, walkers, rollators, and nebulizers, ensuring proper functionality and patient comfort.Efficiently loaded and unloaded trucks, optimizing delivery schedules and maintaining inventory accuracy.DRIVER 12/2015 - 11/2016Mark's Transportation - Milford, MASafely transported children to and from school, adhering to strict schedules and ensuring punctuality.Implemented safety protocols to ensure the well-being of passengers during transit.Maintained a clean and organized vehicle, conducting regular inspections to uphold safety standards.Communicated effectively with students, parents, and school staff to coordinate routes and address any concerns promptly.SCHOOL BUS DRIVER 08/2013 - 11/2015A A Transportation - Shrewsbury, MASafely transported children to and from school daily, strictly adhering to bus driving rules and regulations.Implemented effective communication with students, parents, and school personnel to coordinate schedules and address any concerns promptly.Conducted pre-trip and post-trip inspections of the bus to ensure safety and functionality.Maintained a clean and orderly bus interior, ensuring a comfortable and safe environment for passengers throughout the academic year.DRIVER 05/2012 - 08/2013Mark's Transportation - Milford, MASafely transported children to and from school daily, ensuring adherence to strict bus driving rules and regulations.Conducted thorough pre-trip and post-trip inspections of the bus, maintaining safety and operational standards at all times.Facilitated a positive and respectful environment on the bus, promoting good behavior and resolving conflicts as needed.Implemented efficient route planning and time management, consistently achieving on-time arrivals and departures.DATA ENTRY 08/2012 - 09/2012Department of Transitutional Assistance - Worcester, MASystematically organized files by categorizing and arranging them alphabetically, improving accessibility and efficiency.Implemented effective file management strategies, ensuring quick retrieval and accurate storage.Optimized file drawer layouts for better organization and space utilization, enhancing workflow efficiency.Assisted in digitizing records, contributing to a more streamlined and environmentally friendly document management system.MEDICAL CLAIMS ADJUSTER - CBCS 08/2011 - 09/2011FALLON CLINIC, Revenue Department - Worcester, MAPosted payments accurately within an EMR (Electronic Medical Records) environment, ensuring precise financial record-keeping.Utilized ICD-9 medical coding expertise to assign appropriate codes for patient diagnoses and procedures, facilitating accurate billing.Reconciled patient accounts with physician records, ensuring financial accuracy and completeness.Corrected and reconciled insurance submissions to expedite claims processing and reimbursements.BUS DRIVER 03/2010 - 06/2011ATLANTIC EXPRESS - Sutton, MASafely transported 40 children daily to and from school, consistently adhering to stringent bus driving rules and regulations to ensure passenger safety.Conducted thorough pre-trip and post-trip inspections of the bus, maintaining operational readiness and safety standards.Proactively managed student behavior and maintained a positive atmosphere onboard, fostering a safe and respectful environment.Implemented efficient route planning and time management, consistently achieving punctual arrivals and departures to support student schedules.LICENSED MASSAGE THERAPIST 01/2010 - 01/2011CHROMATICS HAIR CUT AND COLER - Grafton, MADelivered personalized stress relief and relaxation to salon customers through expert application of diverse massage techniques.Independently managed and expanded massage clientele through exceptional customer service and tailored treatment plans.Developed and implemented effective therapeutic strategies to address client-specific concerns and promote wellness.Collaborated with salon staff to ensure seamless customer experiences and satisfaction.BUS DRIVER 01/1997 - 01/2010VENDETTI MOTORS - Northbridge, MASafely transported students daily to and from school, strictly adhering to bus driving rules and regulations to ensure their safety.Conducted thorough pre-trip and post-trip inspections of the bus, maintaining safety and operational standards.Implemented effective communication with students and parents, fostering a supportive and respectful environment.Managed and enforced student behavior and safety protocols during transit, promoting a secure atmosphere.CUSTOMER SERVICE 01/1989 - 01/2001Harry's Pizza - Northbridge, MAProvided attentive service to customers, ensuring their needs were met promptly and courteously.Managed incoming phone calls, addressing inquiries and assisting customers with orders efficiently.Took detailed customer orders, accurately entering them into the system for preparation.Handled cash transactions at the register, maintaining accuracy and security of funds.EducationAMERICAN CAREER INSTITUTE - Framingham, MA CertificateMedical Coding and Billing, 01/2011SALTER COLLEGE - Boylston, MA MAMassage Therapy, 01/2011Certifications and LicensesNon-CDL Class C, Driver's License |
