| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Indianapolis, IN Street Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLEVersatile, reliable, dependable, organized and efficient office administrator, with more than 10 years diversified experience in customer service, patient relations, human resources and administrative support. Skilled in optimizing office workflows, schedules, appointments, and flow-ups. Strong administrative skills, including inventory management, accounts, processing, and patient records management. Seeking to take the next career step with a highly respected organization dedicated to producing positive client outcomes and delivering exceptional customer service.Work ExperienceLeasing ConsultantGreenfield Crossing - Greenfield, INOctober 2018 to 2019Responsibilities and Duties:Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.Marketing/Leasing:Inspects models and market ready" vacancies daily to ensure cleanliness.Answers incoming telephone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, resident issue, complaints.Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits. Maintains awareness of local market conditions and trends. Contributes ideas to the Property Manager for marketing property and for improving resident satisfaction.Experienced in- Onsite, Yardi, Resite, Axis, Ops, and more.Administrative:Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed. Completes all lease paperwork including related addenda and accepts rents and deposits.Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs, move-ins and vacancies.Organizes and files appropriate reports, leases and paperwork.Assists Property Manager and Assistant Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, and more.CSR - Customer Service RepresentativeRenaissance System & Services - Indianapolis, INOctober 2015 to October 2016Trouble shoot with Dental soft wear, verified with claims and processing.Research and verify insurance coverage.Software included: Dentrix, Eagle Soft, Easy Dental and Open Dental.Installs Dental Claims processing software.Customer SupportAdministrative AssistantDr. ShahJuly 2015 to October 2016Facilitated daily administrative functions, including answering multi-line phones, customer service, and mail handling.Schedule, reschedule, and verify patient appointments, schedule appointments with secondary providers.Confirmed insurance coverage; corrected inaccurate patient information with insurance providers. Utilized spreadsheets and Smart Doc Software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.CNC Machine OperatorAircom ManufacturingOctober 2012 to February 2015Safely operated production equipment according to standard operating procedures.Responsible for troubleshooting, production logging, analyzing material, conflict resolution, documentation, data entry and quality control. In different areas in the manufacturing industries.Child Care Provider/BabysitterHeaven's Little Blessing - Indianapolis, INMarch 2010 to October 2012Created and organized daily lesson plans for activities that developed children's physical, emotional and social growth; Redirected children to encourage safe, positive behaviors.Monitored educational progress by keeping detailed individual charts and files.Assistant ManagerSunocoDecember 2004 to February 2010Guaranteed positive customer experiences by developing highly empathetic client relationships, and resolved all customer complaints; Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Continuously exceeded sales goals.Organized weekly sales reports for the sales department to track product success.Worked as a team member performing cashier duties, product assistance and cleaning; Cross trained and provided back-up for other customer service representatives when needed.Resolved product issues and shared benefits of new technology.Managed cash stock and inventory balances accuratelyEducationBachelor of Science in Healthcare Management |
