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Title Customer Service Quality Control
Target Location US-SC-Spartanburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
ContactStreet Address  Sunglow StreetSimpsonville, SC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveObtain a position where my strong work ethic, interpersonal skills and leadership experience can be utilized to improve internal and external customer satisfaction, promote teamwork, and make a positive contribution to the overall goals and core values an organization.EducationNorthwestern HSHyattsville, MDHS Diploma2004-2008Key SkillsManagementInterpersonal SkillsSelf-starterResult OrientedOrganizational SillsCommunicationProblem-solvingExperienceDecember 2023  July 2024Quality Control Technician  Atlas Copco (BMW Plant) Greer, SCRepaired broken and/or malfunctioning tools used in auto manufacturing. Maintained records of defective tolls and all repairs and/or replacements made. Detail-oriented role performed to ensure manufacturing tools were in line with specifications and guidelines to ensure timely, effective, and quality production and manufacturing.September 2023  April 2024Customer Rep  Circle K Fountain Inn, SCThird shift, operated register, provided exceptional customer service, receiving and stocking of merchandise and tending to all in-store and customer needs.April 2021  August 2022Customer Rep  Circle K Fountain Inn, SCThird shift, operated register, provided exceptional customer service, receiving and stocking of merchandise and tending to all in-store and customer needs.December 2016  December 2020Production Manager  Jrink Juicery Falls Church, VAManaged retail store and other times managed kitchen production. Both roles entailed managing staff, scheduling and timekeeping functions, budgeting and analyzing financial data in order to identify trends, and develop strategies to improve production, as well as purchasing supplies and produce as needed.April 2014  November 2016Security Guard  Planned Companies Security Washington, DCSecured premises, residents, and personnel by patrolling property, inspecting buildings, perimeter, and all access points.December 2012  May 2014Barrista/Shift Supervisor  Starbucks Washington, DCProvided exceptional customer service, made and served food and beverages, assigned tasks to crew members, ensured sales and operations ran smoothly, balanced accounts and the end of shifts, maintained professional relationships with upper management to ensure continuity of services and company policiesAccomplishmentsIn each supervisory and management role, made significant contribution by implementing new ideas and procedures that improved efficiency and in some ways streamlined operations.LeadershipResults oriented problem solver who effectively and successfully leads teams to exceed expectations and goals while maintaining excellent customer satisfaction and company satisfaction.ReferencesAvailable upon request.

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