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EAST SIDE HIGH SCHOOLNewark, NJCompleted coursework towards HighSchool Diploma (Jun 1984)EDUCATIONExcellent customer service skillsCommunicationActive listenerProblem solvingTime managementADDITIONAL SKILLSClerk typistCERTIFICATIONSWAREHOUSE PACKERStar heel plate, 07105, NJ / Feb 2012 - Apr 2020Packing supplies for shoe makersMEDICAL RECEPTIONISTUniversal Industrial Clinic, Newark, NJ / Jun 2000 - Aug 2011 Answering phones, calling g for authorizationCreating chartsScheduling appointmentsEXPERIENCE Measure, weigh, and count products and materials. Mark and label containers, container tags, or products, using marking tools.Place or pour products or materials into containers, using hand tools and equipment, or fill containers from spouts or chutes.Seal containers or materials, using glues, fasteners, nails, and hand tools.Load materials and products into package processing equipment.Examine and inspect containers, materials, and products to ensure that packing specifications are met. Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Complete insurance or other claim forms.Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.Receive and route messages or documents, such aslaboratory results, to appropriate staff.Compile and record medical charts, reports, orcorrespondence, using typewriter or personal computer.Transmit correspondence or medical records by mail, e-mail, or fax.Maintain medical records, technical library, orcorrespondence files.Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.