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Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEGOAL Interview for a customer service position.PROVEN RESULTS AND ACCOMPLISHMENTSProviding excellent customer service in previous jobs.Effective problem solver listening to issues and exploring all options to resolve problems for customers.Computer proficient, able to navigate between many different screens.Able to keep a calm and pleasant demeanor while working in fast paced often-stressful situations.Proficient in Microsoft Office Applications (Excel, Word, PowerPoint)Education1998 Scott County High School HS Diploma: General StudiesEverest University Some College Medical Billing & Coding (Online)Kaplan University Some College Early Childhood Education (Online)Special Skills/CertificationsEarly Childhood Education CertificateDeans ListPresidents ListPROFESSIONAL EXPERTISEConcentrix Customer Service RepProvided customer service to customersAssisted with helping customers with insurance needs.Johnson County Board of Education Instructional AssistantJohnson County, KY January 2019 to April 2021Provided administrative and clerical support for teachers as needed.Assisted teachers with differentiated instruction of language arts, writing, math and science.Enhanced individual learning experiences by maintaining classroom order.Assisted with maintaining a safe, secure and effective learning environment.General office duties (copying, faxing).Implemented programmed practice activities and repetitions on the computer.Acosta Retail MerchandiserKY March 2018 to January 2019Assisted in gathering and moving materials, supplies, fixtures, and equipment necessary for the assigned project work.Read and followed plan-o-grams that effectively completed the project and was willing to learn Acostas best practices with merchandising.Effectively and accurately worked with web-based applications to indicate work availability, receive work documentation and information, managed time and mileage.Performed job safely by demonstrating full awareness of surroundings. Utilized proper safety techniques and equipment use when necessary. Remained proactive in alerting management to any unsafe act or condition that prevented injuries.Provided excellent service to both vendors and customers.Cracker Barrel Restaurant ServerCorbin, KY 2012 to 2014Ensured the cleanliness of dining area and food items before serving.Maintained serving standards and followed all regulations while performing duties.Communicated with employees and management for assistance and team related activities.Held extensive menu knowledge of best-served diners, even during significant menu changes.Demonstrated strong teamwork and multitasking abilities.Positively built and maintained relationships with guests to encourage guest satisfaction and repeat business.References: Available upon request. |
