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Leyd Bernica Jn Michel, Marketing & Business AdministrationEMAIL AVAILABLE, PHONE NUMBER AVAILABLELanguages: English (Fluent) French (Fluent) Creole (Native) ObjectiveExperienced Business Administrator with a proven track record of measurable results. Seeking the opportunity to grow, learn and deliver impactful results for the clients and the organizations. EducationQuisqueya University (UNIQ) Port-Au-Prince, Haiti Bachelor of Business Administration (Currently Attending) SkillsCredit File Management, Contract Compliance, Customer Relationship Management, Debt Collection, Logistics Coordination, Marketing and Promotions, Procurement and Vendor Management, Administrative Support, Database Management, Team Collaboration, Microsoft Office Suite. ExperienceProcurement Assistant, UNOPS, December 2023  May 2024- Managed procurement processes ensuring strict compliance with UNOPS policies and procedures.- Conducted market research and evaluated vendors, resulting in a 15% cost reduction.- Negotiated contracts worth over $500,000, securing favorable terms.- Coordinated with project managers to ensure 100% on-time delivery.- Maintained accurate procurement records, achieving a 100% compliance rate during audits. Back-office Clerk & Debt Collector, Ayiti Leasing, February 2022  November 2023- Analyzed and managed over 200 credit files, increasing operational efficiency by 20%.- Finalized contracts and ensured compliance, coordinating with the accounting department.- Conducted debt collection and follow-up, achieving an 85% recovery rate.- Cleared suspense accounts and billed clients, reducing overdue accounts by 25%. Administrative Assistant (Communication Department), UNIBANK S.A, March 2018  December 2020- Managed logistics and marketing activities, increasing brand visibility by 25%.- Coordinated branding installations and managed stock of promotional materials.- Handled customer complaints via social media, achieving a 90% resolution rate. Administrative Clerk (Marketing Department), UNIBANK S.A, October 2018  March 2018- Organized staff travel and logistics, ensuring seamless operations.- Managed inventory of promotional materials.- Conducted daily follow-up with the ATM/Unibank Tout Kote Department. Back Office Agent (Banking Agents), UNIBANK S.A, March 2014  October 2014- Validated and activated accounts on the Microbank system.- Followed up with clients for Unibank Tout Kote and ATM services.- Assisted in writing and implementing back-office manuals. Promotional Agent (Banking Agents), UNIBANK S.A, December 2013  March 2014- Ensured compliance with account opening processes on MICROBANK.- Developed a remote banking system, opening over 300 new accounts.- Educated local population about savings and emergency funds.