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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOrganized and dependable candidate. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level customer service position. Ready to help this team achieve company goals.Work ExperienceFood and Beverage Cashier11/2021 to PresentHilton Head's Disney ResortHilton Head, South CarolinaResolved customer complaints involving food or beverage quality and service. Operated cash register to record transactions accurately and efficiently. Handled cash with high accuracy and took care to check bills for fraud. Learned duties for various positions and provided backup at key times. Processed refunds and exchanges in accordance with company policy. Reconciled cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies. Trained food and beverage service personnel.Encouraged teamwork and setting each other up for success for the next day. Built relationships with customers to encourage them to visit again and to leave positive reviews at the end of their stay. Greeted customers with a smile, responded promptly to customer needs and made memorable moments with free dole whip.Utilized product knowledge of foods and beverages to make suggestions to customers. Replaced CO2 tanks and soda syrups when depleted.Checked personal identifications during alcohol and tobacco sales. Lifted up to 10 pounds at once and used a forklift to move heavier loads. Tour Guide06/2019 to 10/2021Old Savannah ToursSavannah, GaCommunicated professionally with customers, answering questions and addressing concerns to boost satisfaction. Guided groups of up to 50 people on scheduled tours. Provided information on various sites throughout the area, relaying little-known stories to provide interest. Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors. Continued learning and updating knowledge about tour areas, culture, and history to provide accurate, timely, and exciting information to tour groups.Provided suggestions and recommendations for activities, restaurants, and accommodations to keep customers entertained after tour hours.Established positive relationships with tour members through fun and engaging conversation. Developed engaging and informative scripts, guiding tour members through attractions. SkillsCustomer Service, Loss Prevention, Training and Mentoring, Cash Handling, Reliable and Responsible, Account Invoicing, POS Systems, Product Knowledge, Analytical Thinking, Cooperative Attitude, Issue Resolution, and Relationship BuildingEducationSavannah College of Art and DesignBachelor'sPerforming ArtsSavannah, Georgia09/2015 to 05/2019 |
