| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address 6th St WLehigh Acres, Fl Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:To obtain a Customer Service position with an organization that values hard work, integrity and a commitment to excellence.Experience:June 2022-CurrentPhysician primary careFort Myers, FLNewborn CoordinatorCreating Newborn acctsCalling to schedule appointments neededSharing all info policies, lactation services, car seat inspection, weekend servicesReviewing insurance work closely with CBO on NB accounts.Reviewing Charts and monitoring closely to send off accounts with active insurance.Review 2 month visits and calling No-shows send vaccine letter after 3 failed attempts to schedule.November.2018 January 2022Lee HealthFort Myers, FLFloat Customer Service Representative-Multiple LocationsTraveling to assist with all clerical duties in Outpatient/Hospital SettingsScanning Medical RecordsContact center assisting with large call volumesProvide adequate procedure/guidance -Covid-19 vaccineAugust.2016-November.2018Lee HealthFort Myers, FLCustomer Service Representative- Pediatric Neurology/BehavioralChecking in/outRequesting Authorizations/Referral for procedures appointmentsAll clerical dutiesDirect STAT consults to providersJune.2014- August.2016Associates in DermatologyFort Myers, FLCustomer Service RepresentativeCheck in/out patientsEnsure Medical forms are filled out correctlyBilling all medical procedures performedFeb.2012 - February.2014Quantum Storage Systems-Manufacture in the material handling industryMiami FLFront Desk Receptionist/ Data Entry (February 2012-November-2012)Utilize Electronic system to bill Invoices.Greet visitors and determine their needs.Faxing/printing/making copies/scanning etcAnswering and transferring calls using a switchboard system.Create and manage Microsoft documents.Ordering office supplies and distributing incoming/outgoing mail.Customer Service Associate (November 2012-February 2014)All clerical duties.Answering phones and determining the needs of the customer.Handling customers issues and problem and manage to obtain solution.Monitoring customers accounts to ensure prompt shipment.Keeping daily reports updated and forward to customers.Contact freight companies to obtain shipment information.Work with Microsoft outlook to interact with the customer daily.High call volume/multitask.October 2007-June 2009Flamingo Oil Company- Distribution Oil CompanyMiami FLInside Sales /Service AgentAnswering and transferring calls create accounts, update customers profiles.Order Entry, Billing, and filling invoices.Create and Manhe Microsoft Documents.April 2005-March 2007Wachovia BankHialeah, FLTellerHandling over 600 cash Transactions dailyOrganized and kept track of official, travelers, and gift checks.Monitored and recorded video activities daily.Balancing cash drawer daily.September 2004- February 2005Greater America- Insurance & Mortgage CompanyMiami FLInsurance SecretaryCalling Customers to sell Insurance quotesReceiving Insurance paymentsReviewing and preparing incoming/outgoing mailUsing MS Word on Excel and spreadsheet to organize customers insurance policy history.Education:May 2021- September 2021Keiser UniversityFort MyersMajor: Diagnostic Medical SonographyJan 2015-May 2020Florida SouthWestern State CollegeFort MyersAssociates in ScienceSeptember 2003-June 2004Miami Dade CollegeMiamiMajor: Diagnostic Medical SonographyAugust 1999-June 2003-High School Graduate with certificate of Phlebotomy.William H Turner technical Arts HSMiami, FlSkills:Microsoft Works, Excel, and type 35 WPM.Languages Spanish- FluentReferences:FIXED OPERATIONS DIRECTOR (Flamingo Oil Company)Rick Gonzalez- Phone # PHONE NUMBER AVAILABLE Ext 7944District Sales Manager (Flamingo Oil Company)Carlo Ribera Phone # PHONE NUMBER AVAILABLECUSTOMER SERVICE MANAGER (Quantum Storage Systems)Claudia Rubio Phone # 687-0405 Ext 203Team Leader (Customer Service Associate)Labranda Lee- Phone # PHONE NUMBER AVAILABLE Ext 222Eric Roberts-EMT ParamedicPHONE NUMBER AVAILABLE/pre> |
