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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Newtown Square, PA 19073 Skilled Graphic Designer with Expertise in Project Management and Marketing Summary Senior Graphic Designer with over 10 years of experience in managing creative design projects and developing marketing strategies for product sales through innovative social media campaigns. Skilled in boosting brand awareness through industry expertise and proficient in building long-term relationships with clients, team members, and vendors. Core competencies include: creative process and branding / campaign performance analysis / strong understanding of visual elements / highly creative mindset / problem-solving attitude / project management / operations management / time management and multitasking abilities.Technical Experience / Education / Languages Zoho - Customer Relationship Management (CRM). Twitter, Instagram, Facebook (Social Media Advertising). MailChimp (email marketing platform). TestMaker (custom test to administer to candidates pre-hire, outgoing training, and post-hire surveys). Microsoft 365 (Outlook, Word, Excel and PowerPoint) / Cross-platform (Mac and PC). Adobe Creative Cloud (Photoshop, Illustrator, and InDesign). Photography and Print Production. Operations and Management training. Google Digital Marketing and E-commerce - Google Data Analytics and Salesforce Sales Operations (enrolled) Bachelor in Graphic Design - The Art Institute of Philadelphia, PA. Awarded Presidential Scholarship. Web Design Certificate (Graphics/HTML/CSS/WordPress) - The University of the Arts, PA. Languages include English, Spanish, Italian, and German. Professional ExperienceBRIGHTSTAR CARE OF GREATER CHESTER COUNTY - Operations Manager 2020 - 2024 Scaled company from inception to 60 employees and a net worth of more than $1.7 million in less than three years. Implemented Zoho CRM to streamline processes, centralizing sales, marketing, and costumer support activities on one platform. Directed the social media accounts content, increasing followers on Instagram by 10% and Facebook at 20%. Led the production of printed marketing collateral, effectively promoting the companys products and services. Provided directions to Customer Care Manager (CCM) and Human Resources Generalist (HRG) and acted as a liaison within the two positions. Increased customer satisfaction rating by 20% by revising clients interviews along with coaching and mentoring home health field staff. Managed staff, shift scheduling, and administrative onboarding of field and office staff. Increased employee retention by 17% providing flexible work hours, incentives and recognition. Handled Payroll (ADP), Billing/Coding, and office expenses. PHILADELPHIA CORPORATION FOR AGING (PCA) - Graphic Designer and Print Production Manager 2009 - 2020 Created the branding for the yearly fundraising campaign for the Marketing and Communication Department, successfully increasing donors visibility and enhancing public perception by 20% each year. Brought all design pieces in-house significantly reducing our expenses by 42%, and reliance on outside vendors. Personally designed and produced various print and digital materials, including newsletters, brochures, direct mail, annual reports, invitations, flyers/posters, programs, newspapers, and PowerPoint presentations. Coordinated print and communication projects, ensuring adherence to print specifications, cost estimates, proof reviews, and timely delivery. Established a relationship with suppliers and constantly negotiated pricing to stay under budget. Tracked inventory levels, movements, and changes within the business. Provided professional event photography services for internal and external events, contributing to corporate publications, like PCAs Milestones Newspaper. Enhanced brand image by incorporating infographic design for effective communication of the overall value proposition in all branded marketing materials. Awarded the employee of the year for dedication, collaboration across multiple departments, and the quality of design output.Additional ExperienceGA COMMUNICATIONS - Part-time Graphic Designer 2009 - 2009 Designed comprehensive product catalog to improve overall product positioning and placement. HSM OF AMERICA - Freelance Graphic Designer 2008 - 2009 Assisted with overall design, sourcing and execution of trade show exhibits, brochures design, and print production.+Candidate's Name .myportfolio.com |
