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| | Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLEEMAIL AVAILABLE EMAIL AVAILABLEObjective: Seeking a position that will give me the Opportunity to foster professional careerdevelopment within Customer ServiceRepresentative Field,Ability Summary: Fluent in English, French & Creole. Highly motivated to achieve set goals. SharpInnovated, quick learner, ability to adapt quickly to a challenge. Dependable, honest punctual eager tclearn willing to work hard result oriented.Employment HistoryHealth Park Hospital Monitor Tech: Patient Care SupportProvides continuous observation of the desiy Tecognize and report cardiac rhythms and piConvey Health Solutions10/2022 02/2024ignated patient's ECG tracing and demonstrates the ability torovide accurate/;documentation.Cigna Health care Customer service Representative 10/2013Research premium billing discrepancies, and prescription claims processed. Educate beneficiaries onhow the plan works, including benefits, cost sharing, and levels of coverage. Submit mail requests for_ beneficiaries such as ID cards and formularies. Look up medicines on the formulary to verify if they arecovered, the tier and co pay level, and if a drug is not covered provide an explanation as to why. Makeconcise and detailed notations as it pertains to member records.07/2022Envision Rx Plus Knowledge of HIPAA and privacy laws is preferred, healthcare and pharmacy industryexperience a plus or any equivalent customer's issues in a timely fashion. Prepare documentation andreports on routine customer correspondence for future reference purpose. Assist in training peers onimproving customer support service.Royal Caribbean Cruise LTD. Guest Port Agent 06/2001 10/2013Miami, FL Check in out check passports, Birth Certificates, provide travel document to facilitate smoothtravels. |