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Candidate's Name , CAE, CMPStreet Address  / PHONE NUMBER AVAILABLE / EMAIL AVAILABLEStrengths & expertiseConvention Management Executive ~ Negotiations ~ Contract Negotiations and Management ~ Budget Development & Fiscal Responsibility ~ Marketing Strategy ~ Logistics Planning & Operations Management ~ Staff Mentoring & Supervision ~ Policy & Procedure Development ~ Process Improvement ~ Strategic Planning ~ Special Events Design & Production ~ Vendor Management ~ Strategic Partners & Sponsorships ~ Site Selection ~ Exhibit Management ~ Labor RelationsProfessional ExperienceC.M.B. Consultants, LLC Washington, DCChief Operating Officer/Consultant Pt. Time 2016/2018 2019 Full Time- June 2022We specialize in such areas as meeting planning and event management, contract negotiations, exhibit sales and service, registration processing and database management, and creative production management services.I mostly did the same things I did at NALP except there were no expectations that I bring in revenue through sponsorships. Made sure I stayed within budget did site selections, contract negotiations, menu planning, staff assignments and schedules and hotel management. With some of my clients it was strictly logistics from registration to problem solving to looking them up to make sure they are registered, room set up etc. and BEOsNational Association for Law Placement Washington, DC Director of Meetings and Sponsorship 2015-12/2018Director of Meetings & Member Services 2001-2014NALP is a nonprofit educational association of law schools and legal employers whose mission is dedicated to facilitating legal career counseling and planning, recruitment and retention, professional development of law students and lawyers, and promoting diversity in the legal community worldwide.Enterprise Management: Primary and secondary responsibility, reporting to Deputy and Executive Directors, for various enterprise areas including: Conferences/Meetings, Exhibitors/Sponsors, Membership Services, Educational Content and Speaker Relations, Site Research, In-House CLE Coordination for NALP Conferences, and Marketing and Outreach. Supervise and Manage a Staff of 3.Special Event Planning: Lead event director for conferences and meetings: implement, manage and administer high-quality revenue-generating educational programming, contract negotiations, site selection, CLE coordination, and planning special meetings, as necessary, including NALP committee and board meetings. Responsible for creating and maintaining budgets for all conferences and events.Membership Services: Oversee membership recruitment and retention, ongoing member services, and active support of volunteer committees/councils and the Board of Directors. Active involvement in marketing and outreach includes content, format and design of promotional materials, promotional strategies, internal marketing audits and press releases.Significant accomplishments:Developed and managed $1.65 million conventions department budget, 39% of total association revenue.Developed personalized marketing outreach campaigns to prospective members that has netted positive results for the association including the addition of several new law firms as members.Increased the revenue of our resource center populated by vendor/sponsors by over 300%.Conceptualized meeting themes that are incorporated within the program development, marketing, and overall design and logistics of each event.Served as liaison to Executive Board for strategic plan for meetings and conventions; fiscal analysis and budget reports; recommendations for future meeting sites; and policy related issuesProgrammed and implemented an online registration software system for NALP events/conferences.National Association of College and University Business Officers Washington, DCProject Administration Coordinator 1998  2001NACUBO is a nonprofit professional organization representing chief administrative and financial officers at more than 2,100 colleges and universities across the country.Reported to the Senior Vice President and Treasurer. Responsible for supervising administrative staff and managing business functions of department including answering member inquiries. Collaborated with other departments to disseminate information to members in print, electronic or presentation formats. Responsible for the comprehensive operation of research projects and the development of projects related to accounting, finance, business operations, and institutional effectiveness, including studies, publications, presentations and workshops in facilities management, information technology, and institutional effectiveness.Significant accomplishments:Played a major role in the development and completion of the sixth edition of College and University Business Administration (CUBA).Completed data collection, analysis, and dissemination of survey information for the annual NACUBO Tuition Discounting Survey.Oversaw the completion of the 1999 and 2000 NACUBO Endowment Study (NES).Food and Drug Law Institute Washington, DCManager, Customer Service 1997-1998FDLI is a non-partisan, non-lobbying organization dedicated to educating the FDA-regulated industries about food and drug law.Reported to Executive Vice President. Responsible for all customer service activities including membership and meetings management for 26-staff, 500 member $3 million budget educational association, including all cash and credit receipts processing. Supervised and trained a staff of 6, consisting of a Conference Registrar, Meetings Coordinator, Educational Resource Coordinator, Membership Coordinator, Subscription Specialist and an Administrative Assistant. Ensured proper operation, maintenance and integrity of the institutes primary member/customer database including the systems accounting and inventory functions. Managed all logistics for meetings.Significant Accomplishments:Conceived, developed and implemented a fully integrated Customer Service Procedure Manual.Created an on-site Customer Service Resource Library, which quickened response time to customer inquiries regarding publications and general research.Streamlined inefficient in-house, video/audio tape production process, resulting in significantly reducing the institutes financial expenditures.Implemented a highly successful cross-training program for all new Customer Service Associates.EducationUniversity of Maryland (College Park), Marketing, 1991Dickinson Business School, Computer Programming, 1988CERTIFICATIONSAmerican Society of Association Executives - Certified Association Executive (CAE)Convention Industry Council - Certified Meeting Professional (CMP)SOFTWAREExcellent in using the Microsoft Suite seriesCventZoom  was most recently used at a conference last month.Professional AffiliationsAmerican Society of Association ExecutivesProfessional Convention and Meeting AssociationProfessional ActivitiesExperience Columbus  Customer Advisory Council (2012  2019)Visit Seattle  Customer Advisory Board (2011-2019)Starwood  Corporate Travel and Meetings Advisory Board (2013  2015)Portland, OR - Customer Advisory Board (2018 - Present)