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Candidate's Name
Sales Support Manager AnalystRaleigh, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Managing CSRs- group of Street Address
 Placing orders Customer support Answering phone calls Managing days off Adjusting schedulesWilling to relocate to: Syracuse, NY - Oswego, NY - Fulton, NY Authorized to work in the US for any employerWork ExperienceAccounts Payable AnalystCarrier Enterprise - Syracuse, NYMay 2017 to April 2020Processing invoices for paymentworking with a teamcustomer supportworking on direct ordersI process between 300-500 invoices per day. Process invoices and prepare for data entry Account manage incoming emails and pull needed information Make outbound calls to vendors to confirm and update account information Gather and analyze financial information for clients Answer calls from vendors Direct orders 3-way match invoices into TrendOffice SupportImage Integrator - Syracuse, NYMay 2013 to September 2014 Answer incoming calls Scanning medical records Entertaining clients Taking photos of old news papers to transfer to CD Assistant ManagerDunkin Donuts - Fulton, NYJune 2010 to September 2011 Managing a crew of 10 Payroll Scheduling Bank deposits Customer serviceEducationHigh school or equivalentSkills Proficient with computer programs including Microsoft Word, Outlook, and QuickBooks Trained with clerical procedures and systems such as managing files, using phones and filing Experience using accounting and billing software Knowledge of office machinery including copiers, scanners, and fax machines Customer Service Customer Care Customer Support Accounts Payable Invoice AP Quickbooks Management Office ManagementCertifications and LicensesDriver's LicenseAssessmentsVerbal Communication  FamiliarMarch 2019Measures a candidate's ability to effectively convey information when speaking. Full results: FamiliarWritten Communication  FamiliarMarch 2019Measures a candidate's ability to convey written information using proper grammar rules. Full results: FamiliarMemorization & Recall Skills  FamiliarMarch 2019Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.Full results: FamiliarScheduling Skills  FamiliarMarch 2019Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.Full results: FamiliarCustomer focus & orientation  Highly ProficientJune 2021Responding to customer situations with sensitivity Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationTo obtain a position as a clerical/office assistant to utilize my skills and abilities