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Title Customer Service Specialist
Target Location US-NC-Charlotte
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Candidate's Name
Indian Trail, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHello! My name is Candidate's Name , and I go by Liza. I am originally from Ukraine, but my family has been in the US for as long as I can remember. I am fluent, write and read in English, Ukrainian and Russian. I am currently dually enrolled with Union County Early Collage and South Piedmont Community College in the early college program. Back in December of Street Address , I have completed the high school portion, and currently have only one semester of college left!When it comes to work, it is something I am very passionate about! I have started volunteering very young age, because helping out, doing good for others, making people smile, and simply having a conversation with them. I enjoy working in a team, because I believe working together allows us to learn from one another, build friendships, and be encouraging to one another. I really loved how Dr. Matthews said Life likes organization, so we must do everything in an orderly manner. This quote is how I like going about work. When everything is organized it makes everyone around us happy. Customers, employers, and coworkers like when all the material is sorted out, which leads to no confusion. Outside of work and school, I am very active in church. I lead worship, sing in the choir, teach Sunday School, and volunteer in kids camp. On my days off from everything, I enjoy spending time with family and friends, reading, and helping out my grandparents. Authorized to work in the US for any employerWork ExperienceSales AssociateTalbots-Charlotte, NCSeptember 2023 to Present Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Take an active role in assisting the management team to build store business. Support all service enhancers to build strong relationships including active use of Concierge. Service multiple customers at a time, multi-task and/or handle projects simultaneously. participating in learning opportunities, accepting direction, coaching and feedback. Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.Hostess/CarryoutMaggiano's Little Italy-Charlotte, NCJanuary 2023 to PresentAs a hostess, youre required to be very welcoming, greet guests, check them in, communicate with available servers, and seat the guests together with providing a menu. As a carryout member, you need to be very quick in putting together, as well as bagging orders. So knowing the menu and what is in each dish is crucial. Then you need to run the bags to the carryout stand and send a text to customers once their order is ready. Another task is taking orders either by phone or in person, so for this task knowing the POS machine is important. We also offer curbside pickup, so it is vital for a team member to be aware when people check in, their spot, and to take the order out to them as fast as possible.CashierRandy Simpsons Fresh Produce-Indian Trail, NCOctober 2021 to August 2022I was working the register and helping out customers with any questions that they had about the inventory and produce that we were selling.Another task I did was assist with counting the register and making sure to take out a needed amount of money for the following day.EducationAssociate's degreeSouth Piedmont Community College - Monroe, NCAugust 2020 to PresentHigh school diploma in noneUnion County Early College - Monroe, NCAugust 2020 to December 2023Skills Math Classroom Management Babysitting Basic math Time Management Childcare Teaching Produce Experience Sales (2 years) Customer Service (3 years) Organizational Skills Teamwork Computer skills Medical terminologyLanguages Russian - Fluent Ukrainian - FluentAwardsSilver MedalJune 2017Received a silver medal for being 2nd best graduating student in Kelly Elementary. Student of the MonthJanuary 2019Received Student of the Month certificate in Porter Ridge Middle School

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