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Customer Service Specialist, Customer Service RepresentativeEXPERIENCE.Comcast/ XfinityJanuary 2019- December 2018Assisting customers with troubleshooting and resolving thelr issues,Answering questions about equipment and billing. Exploring new optionsand equipment with customers fr future success.BAC Local 2 of Michigan/ Self EmploymentFebruary 2006- CurentHome Renovation, Kitchen and Bathrooms in particular. Tile and MarbleSpecialist. complete demolition and reinstallation of project, preparationof area, custom cuts and installs of various material on floors,countertops, andor walls.KECMay 1998-2006Customer Service, Cashier, Cook Then Management, Responsible forInventory, Store Orders, Deposits, Transfers, Schedules, Uniforms andEmployees.EDUCATIONW.C.C.CD, Detroit, Mi. Some CollegeAugust 2008-Juy 2010General studies, Averaged a3.2.GPARosa Parks High Detroit, Mi G.E.DNovember 1998GED.PROJECTSBetter Days Global5013 non- profit organization for children in the community. Our grouphas fed the homeless, gave out clothes and resources for those in need.16010 Ellsworth St.Detroit, Mi 48227PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSCustomer Service, Able tounderstand and resolve an{ssue with completesatisfaction.Management, Responsible fortaining and growing fivemanagers. I work well ingroup or individual tasks/settings.EXPERIENCECustomer Service for overtwenty-four years, fromentry-level to management,from corporate to self-employment.made display cases thatmereased sales, and traveledto different stores throughoutour region to increase sales,supervise and assist, to bringbetter customer service.Participated in DW.EJ. andattained various certificates inconstruction and life skils.Currently driving for LYPTand other platforms dealingwith customers.LANGUAGESEnglish |