| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Candidate's Name
Pompano beach, fl 33064 PHONE NUMBER AVAILABLEEMAIL AVAILABLE Bold ProfilePROFESSIONALSUMMARYMotivated and self-driven professional with 8+ years of customer service and 8 years of sales.Genuinely enjoy helping people through consultative sales. Known for the ability to build relationships and educate customers, resulting in customer satisfaction, retention, and increase in sales. SKILLS Data Entry levelTeam leadershipCustomer serviceSalesCommunicationTeamworkFlexibilityProblem solvingConfidenceSelf-managementWORKHISTORYNEW INTAKE SPECIALIST/CUSTOMER SERVICE 10/2022 to CURRENT USMEDSpeaking with individuals to get their personal (medical, mental or legal) history and ascertaining their mental and physical state Using the gathered information to guide them to the right service, department or officeObtaining emergency contact informationCoordinating schedules and appointmentsObtaining insurance or billing informationProcessing paperworkEnsuring forms have the proper signatures and that they're filled out correctlyAnswering and taking note of incoming inquires via phone, fax or email. Panera Bread 06/2021 to 12/2022Processes return transactionsItemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash registerEnters price changes by referring to price sheets and special sale bulletins Discounts purchases by redeeming couponsCollects payments by accepting cash, check, or charge payments from customers and makes change for cash customersVerifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems Balances cash drawer by counting cash at beginning and end of work shift Provides pricing information by answering questions. LEAD TEAM TRAINER 01/2017 to 01/2022WholefoodsDevelop and implement training for the staffCoordinate, develop, and participate in ongoing training Promote team building by actively participating in staff development Provide necessary training, coaching, and mentoring to employees Identify areas for improving individual and team performance Identify skills gaps and fill themDevelop presentations, training materials, and handout materials Provide training guidance and feedback to others.Marshalls 10/2015 to 01/2017Monitors sales activities to ensure that customers receive satisfactory service Organizes the sales floor, making sure everything is presentable for our customers.ADMINISTRATOR ASSISTANT 01/2012 to 08/2014MARION & ASSOCIATE, C.P.AAnswered and replying to phone callsSchedules appointmentsKept records of reports and statementsMaintained files/ faxed papersData Entry.CASHIER 06/2010 to 08/2010Dunkin DonutsCashier/money handlingProvided outstanding customer service, ensuring our customers to come back any timesSanitizing area for our customers.EDUCATIONHigh School Diploma 06/2015Worshippers house of prayer Academy (Christian Base) LANGUAGESEnglishFull Professional |
