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Title Scrum Master Program Manager
Target Location US-IL-Aurora
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Candidate's Name , MBA, PMP, CSM, LBBPAddress: Aurora, IL Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLELinkedIn: https://LINKEDIN LINK AVAILABLE?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appQualification SummaryForward-thinking Senior Project/Program Manager with extensive qualifications, certifications (PMP, Scrum Master, Six-Sigma Lean Black Belt), and a Master's in Business Administration. Expertise in waterfall and agile methodologies drives successful projects aligned with strategic goals. Proven record of delivering cost-effective solutions and providing executives with clear insights. Accomplished in leading large-scale transformations for increased efficiency and customer satisfaction. A visionary leader dedicated to maximizing potential and achieving exceptional outcomes.Skills SummaryIndustry Experience:Department of Defense, third-party logistics, Insurance, Retail, Construction, Pharmaceutical.Competencies:Project Management (waterfall & agile), Program Management, Business Analysis, Six Sigma Lean, Scrum Master, Engineering Management, Budget Control, Conflict Resolution, Change Management, Quality Assurance, Data Analysis, Risk Management, SAFESoftware/Tools:MS Project, Project Server, Visio, SharePoint, PowerPoint, Excel, Access, Word, Outlook, PeopleSoft, Avaya, Ceridian, Trello, Zapier, Service Now, Teams, Confluence, Jira, Slack, Innotas, Primavera, Clarity, ChatGPTExperienceRegreening Investments, Aurora, IL Feb 2024 - Jul 2024AI & Process and Project Implementation ConsultantAs an Automation Specialist, I have successfully streamlined business processes through automation using Zapier and integrated ChatGPT to enhance operational efficiency for small businesses. My expertise lies in analyzing existing workflows, identifying opportunities for automation, and implementing solutions that significantly improve productivity.Streamlined business processes using Zapier and integrated OpenAI solutions, enhancing operational efficiency for small businesses.Analyzed workflows to identify automation opportunities, designed and maintained Zapier workflows, and implemented customized OpenAI solutions for improved customer interactions.Managed automation projects from concept to implementation, collaborating with stakeholders and providing ongoing support.Trained junior project managers and created documentation for the adoption and use of automated processes.Provided technical support, troubleshooting, and implemented best practices for automation tools and AI technologies.Used: Zapier, OpenAI, Google Suite, Trello, Jira, SlackPyramid Consulting, Chicago, IL AUG 2023 Feb 2024Senior Consultant (Change Liaison)Nationwide  Collaborated closely with senior management to develop and implement comprehensive change management strategies, aligning them with organizational goals. Played a key role in identifying change impacts and crafting tailored readiness plans to facilitate smooth transitions.oActively engaged with stakeholders across various departments, ensuring clear and effective communication of change initiatives.oConducted regular meetings and workshops to gather feedback, address concerns, and foster a supportive environment for changeoImplemented and managed a comprehensive deliverable tracker using MS Project Online. Coordinated the updating of a master project spanning two organizations, facilitating a seamless transition to a new platform.Daugherty Business Solutions, Chicago, IL JAN 2022  AUG 2023I have worked as both a program and engineering manager, I have demonstrated a remarkable ability to optimize budgets, introduce automation for streamlined processes, and implement SOPs to ensure consistent results. My expertise extends to managing complex transitions, achieving set goals through strategic alignment with stakeholders, and ensuring seamless HTTPS compliance. Proficient in a wide range of software tools, including Microsoft Suite, Power BI, Jira, Clarity, Confluence, Visio, MS Project, and Webex, I bring a versatile skill set to drive success and deliver exceptional outcomes.AbbVie :Managed the budgeting and allocation of a $16M program, ensuring strategic alignment with stakeholders, optimizing vendor spend, and introducing automation for efficient processes and comprehensive reporting.oResponsible for budgeting and allocation of the funds for a 16-million-dollar program.oSpearheaded the creation of SOPs for the role of producing consistent results.oIntroduced automation into the role, reducing the time to perform cumbersome data collection duties.Used: Microsoft Suite, Power BI (Business Intelligence), Jira, Clarity, Confluence, TeamsExpress Scripts:As an Engineering Manager, successfully oversaw the smooth transition of multiple pharmacies to Safire software and ensured HTTPS compliance. Additionally, skillfully managed the capacity and priorities of two teams, delivering on set goals directed by senior management.oOversaw the implementation of SAFIRE software into two specialty Pharmacies.oOversaw the transition of 5+ pharmacy locations and applications 300+ applications from HTTP to HTTPS.Used: Microsoft Suite, Visio, MS Project, Jira, Jira roadmap, Webex, ConfluencePyramid Consulting, Chicago, IL APR 2021  JAN 2022Senior Consultant (Program Management)Nationwide  Collaborated closely with the Program Manager in spearheading the transformative $200+ million initiative. My key contributions included deploying the Jira Roadmap for effective progress tracking and budget control across the organization.oI was instrumental in standardizing processes through the development of SOPs and instructional videos, streamlining workflows for both scrum and business teams.oMy role encompassed comprehensive business planning, proactive issue and risk management, and delivering clear, consistent status reports.oAdditionally, I played a pivotal role in facilitating business readiness and leading thorough business acceptance testing, significantly contributing to the program's success and its enduring positive impact on the organizationInsight Global, Chicago, IL APR 2019  NOV 2020Senior Project ManagerAs a program and engineering manager, I have demonstrated a remarkable ability to optimize budgets, introduce automation for streamlined processes, and implement SOPs to ensure consistent results. My expertise extends to managing complex transitions, achieving set goals through strategic alignment with stakeholders, and ensuring seamless HTTPS compliance. Proficient in a wide range of software tools, including Microsoft Suite, Power BI, Jira, Clarity, Confluence, Visio, MS Project, and Webex, I bring a versatile skill set to drive success and deliver exceptional outcomes.Pactiv Holding Company (Reynolds):Accomplished project manager with a track record of success in collaborating with leadership, delivering key projects, and skillfully managing budgets and resources. Proactive and adaptable, ensuring seamless progress even during challenges. Committed to excellence and delivering value to organizations.oSuccessfully delivered 500K project to migrate a legacy Remedy environment to a SCOM controlled monitor environment.oReported directly with the Pactiv PMO Director and frequently the CEO to align project objectives and budgets to the agreed upon outcomes.oHeaded a complex analysis project to determine the benefit of relocating the regions Datacenter for Reynolds.Used: Microsoft Suite, Power BI (Business Intelligence), Jira, Clarity, Confluence, TeamsGraingerAs a delivery manager, I successfully implemented enterprise-wide changes by integrating a new Bolt-on analytic tool, executing a network hardware refresh for major distribution centers, and led the migration of HQ 2008 window servers. Meticulously vetting projects through stage gates, while managing budgets, mitigated risks, and ensuring seamless progress. Collaborating with the PMO, I utilized Service Now for efficient coordination and reporting of project status.oSuccessfully integrated a new Bolt-on analytic tool which doubled the capabilities of financial analysis, and forecasting.oGuided the successful network hardware refresh of five major distribution centers nationwide.Used: Microsoft Suite, Visio, MS Project, Jira, Jira roadmap, Webex, ConfluenceUnited States Military Entrance Command (USMEPCOM), N. Chicago, IL SEP 2015  APR 2019Senior Project Manager/Program ManagerAs a senior project manager/program manager, I oversaw and executed the IT portfolio plan, driving standardization of project processes within the IT division. Managing the IT Integrated Master Schedule and mentoring a team of 5 project managers ensured consistent project execution. I held weekly portfolio meetings with senior management, providing timely updates, and generated communication documentation for the CIO and executive management to track project progress.Skillfully conducted project meetings and served as a scrum master, ensuring accurate schedules and effective team management.Facilitated transparent communication with stakeholders, led the digitization of candidate records, and utilized MS Project, Project Server, and SharePoint for progress updates.Successfully managed a diverse portfolio of projects, overseeing IT planning and standardization, and implemented a dynamic dashboard for executive project monitoring.Collaborated with senior management through regular portfolio meetings and contributed to strategic decision-making in project governance.Displayed strong leadership capabilities by mentoring a team of project managers and maintaining consistency in project execution.Efficiently managed project budgets, ensuring resource allocation aligned with organizational goals and priorities.Recognitions and CertificationsProject Management Professional (PMP# 1788361)Six Sigma Lean Black Belt Professional (LBBP# 9228594)Certified Scrum Master (CSM# 000821218EducationColorado Technical University, Colorado Springs, Colorado (2012)Masters of Business AdministrationClark Atlanta University, Atlanta, Georgia (2006)Bachelor of Arts in Business Administration, Finance

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