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Title Human Resources Customer Service
Target Location US-MO-Lake Saint Louis
Email Available with paid plan
Phone Available with paid plan
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THERESA A. JOHNSON, MA HR Mgmt., BA Business Administration, PHRStreet Address  Email: EMAIL AVAILABLE PHONE NUMBER AVAILABLE (mobile)CAREER SUMMARYSkilled Human Resources professional with a career supported by a Masters of HR Management and experience partnering with leaders in organizations of all sizes including publicly traded, Fortune 100 organization with 100,000+ employees, privately held and non-profits. Works well as an individual contributor role or a leadership capacity, consistently developing and nurturing relationships with business partners.RECENT ACCOMPLISHMENTSEffective and efficiently worked through the acquisition of Time Warner Cable. This entailed relocations, severances, system integrations, and heavy recruitment efforts; created offers and hired 110 employees in a 6-month periodLed the Finance Hiring Initiative wherein 135+ employees were hired within 5 months according to an incredibly detailed timeline; worked with 20+ vendors by ensuring SOWs and MSAs were approved and in placeProject Lead on HRBP training program during promising Comcast acquisitionSuccessfully negotiated three union contracts with the United Steel Workers UnionTrained for and taught instructor-led trainings for corporate leadership  Effective Interviewing & Selection, Leading/Engaging in a Respectful Workplace, Presenting Effective Performance Review Conversations, and Leadership EffectivenessEffectively provide HR support to five separate corrugated container manufacturing plants throughout the MidwestPROFESSIONAL EXPERIENCEWESTROCK CORRUGATED CONTAINER, Chesterfield, MO 12/2021-PresentREGIONAL HR MANAGER - MIDWESTServe as a subject matter expert in all aspects of Human Resources to employees and company leadershipConduct complex/sensitive employee investigations and assist with action plans and outcomesMaintain comprehensive knowledge of policies and four separate collective bargaining agreementsAdminister and monitor FMLA, LOAs, and ADA accommodation requests for five manufacturing plantsComplete sourcing and offers to salaried candidates for employment for five MO business unitsMaintain relationships between the Company and related unionsPASSION HR 07/2021 to 12/2021HUMAN RESOURCES CONTRACTOR/MANAGERCompleted companywide I9 auditsRe-wrote employee handbook to ensure clear and concise informationWrote/updated company policies and procedures to ensure clear understanding of informationCompleted salary surveys and obtained approvals to increase wages for employees who were being compensated below market benchmarksCHARTER COMMUNICATIONS (aka Spectrum)  St. Louis, MO 07/2011 to 04/2021CORPORATE- SENIOR HUMAN RESOURCE BUSINESS PARTNERServed as a knowledgeable resource for corporate employees and management regarding policies, procedures, and handbook content ensuring full legal complianceFunctioned as liaison between leadership and employees by managing questions and assisting in the resolution of work-related issuesConducted complex/sensitive employee investigations and assist with action plans and outcomesMaintained comprehensive knowledge or employee benefit programs, present annual enrollment meetings and new hire orientationsProvided training to leaders on employment law, leadership essentials, and talent acquisitionEnsured that hourly rates and annual salaries remained competitive by completing market surveys and benchmarking an at least an annual timeline; or as needed in more urgent situationsCollaborated diligently with recruiters and leadership to ensure all job offers were equitable and approved appropriatelyInvolved in all facets of employee benefits including conducting open enrollment meetings, HSAs, HRAs, 401(k)Administered and monitored sensitive FMLs, LOAs, Americans with Disabilities Accommodation requestsCORPORATE HUMAN RESOURCE BUSINESS PARTNER (05/2013 to 03/2016); promoted to Sr. HRBPHUMAN RESOURCES GENERALIST (CALL CENTER; 07/2011 to 5/2013); promoted to Corporate HRBPMARYGROVE  St. Louis, MO 12/2009 to 6/2011HUMAN RESOURCE MANAGERFunctioned as complete support system for supervisors and departmental managers insuring a smooth, fair, and legal operation, investigations as appropriateResponsible for full cycle recruitment and employee orientations, backgrounds, and verificationsCompleted benefit and leave administration, new hire enrollments, open enrollmentsServed as employee relations coordinator for campus, monitor FMLA, EAP and LOAs and sensitive ADA accommodation requests.Full cycle recruitment: place ads, source, create offer letters and complete background checksPresented campus training to all levels of leadershipRKS, INC  Wentzville, MO 1998 to 2009HUMAN RESOURCE MANAGERFunctioned as complete support system for supervisors and departmental managers insuring a smooth, fair, and legal operationChaired monthly meetings for all departmental supervisors to address and fulfill training needsCreated and administered all company policies; created Employee HandbookAssisted in benefit administration for current employees and COBRA as elected; monitored and processed sensitive FMLA, LOA and ADA cases and accommodation requestsFull cycle recruitment: place ads, source, create offer letters and complete background checksPrepared cases for unemployment; attended hearings as employer representativeServed as employee relations coordinator for 300+ employees in four locationsOversaw administration on Workmans Compensation injuries, continued case managementEDUCATIONWebster University  St. Louis, MOMaster of Arts - Human Resource ManagementBachelor of Arts  Business AdministrationCERTIFICATIONS & MEMBERSHIPSProfessional in Human Resources (PHR)COMMUNITY INVOLVEMENT  ELECTED OFFICIALCottleville Fire Protection District; BOARD OF DIRECTORS  elected to 4-year termSYSTEMS KNOWLEDGEADP, Kronos, JDE, PeopleSoft, Windows, Microsoft Office; PowerPoint, Word, Excel, Skype, Lync, Teams, Workforce, Workbrain

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