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Title Operations Manager Customer Service
Target Location US-NJ-Mantua
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Operations ManagerContactStreet Address  Heather Drive SouthMantua, NJ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveAs an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance through growth and productivity.EducationKingston CollegeKingston, JamaicaHigh School DiplomaSoftware Training CenterKingston, JamaicaCertificate in Micro Computerand Application SoftwareJAMPRO Training Center Kingston, JamaicaCertificate in Inventory andPurchasing ManagementKey SkillsOperational ExcellenceSafety CultureDiversity and InclusionCommunicates EffectivelyDevelops TalentProblem-solvingExperienceSeptember 2022  May 2024Operations Manager  Home Depot Distribution CenterResponsibilities: Success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. Manages operational excellence in all warehouse areas, inventory is received appropriately and efficiently and safely processed. Coaches, trains and develop associates.November 2020  September 2022Night Operations Assistant Manager  Home DepotResponsibilities: Managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Collaborate directly with associates to ensure they have the knowledge to help customers, perform processes, and execute general expectations for their positions.August 2016  November 2020Department Supervisor  Home DepotResponsibilities: Leading, training, and developing associates in their department to ensure customers receive excellent service and can easily find what they need. Monitor inventory levels and perform regular stock checks to drive sales.ExperienceJuly 2004  April 2010Shift Supervisor /Manager  Monte Carlo CasinoKingston, JamaicaMay 1996  May 2003Receiving / Distribution Supervisor  Paramount Trading Ja. Ltd.Kingston, JamaicaCommunicationPerform Opening, Closing and MOD tasking as well as other whole store focus responsibilities, effectively identifies areas of opportunities through partnership with others on or across groups.LeadershipLead by example as a champion of people by guiding, encouraging and motivating others to drive towards individual and group desired results. Coaches, Trains and Develops team to meet or exceeds expectations.ReferencesAvailable upon request.

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