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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Veterans Memorial DrRaitian NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLECareer Summary:High Energy Motivated Professional with 15 years of successful Customer Service experience in the Banking Lost Mitigation/Mortgages, Origination Support, and Medical Billing B2B Banking and Collections Industries. Team and Goal Orientated individual that enjoys diversity and customer interaction.Skills: Outlook, Crm, Sap,Microsoft Windows, Excel,Work Experience;Amagalmated Corp LLC, April 2016- 11-2023Customer Service,Collection AgentMaking outbound and inbound calls on delinquent high balance accounts for customer Service/collections business to business accounts.Updated all clients general information,negotiate, collect and resolve accountsReview accounts for settlement or submit to legal department judgment.Document clients information, review financialsData input for loss mitigationWindows XP, People Soft, Outlook, Microsoft Excel and Word, AS400,Genesis softwareNorthpointe Personnel Servuce Hobokon NJ September 2015 - March 4 2016Worked for Computershare analyzing mortgage documents on capturepoint system Analyzing legal documents thur computer system, naming the documents so that the computer program could recognize document in system,to make up loan badges to complete loan packets to be processed Loan Documents, Title Report sand searches, Bank Statements,PMI,Hazard Insurance,Purchase Agreements,Listing Agreements,Loan counselor, Rma, Financial documents,Fha,Fraud,Credit Reports Underwriting, closing Documents, Hud 1, Amendments, Court Documents ETC.University Management & Consultants (Agency)Robert Half Temperay Services Woodbridge NJ July 2015 - September 2015B2B Collections SpecialistsMaking outbound and inbound calls on delinquent high balance accounts for loss mitigation/collections business to business accounts.Negotiate, collect and resolve accountsDocument clients information, review financials,Skip Tracing, lexis Nexus,Specialized Loan Servicing LLC, Tempe, AZ September 2013- Feb 2015Loss Mitigation SpecialistMaking outbound and inbound calls on delinquent high balance accounts for loss mitigation/collections business to business accounts.Negotiate, collect and resolve accountsReview accounts for settlement or submit to legal department judgment.Document clients information, review financials, Origination Support for new loansData input for loss mitigationSkip Tracing, lexis Nexus, Micro Belt, Credit Report, TRW, GoogleJP Morgan Chase Bank, Phoenix, AZ January 2009- August 2013Pre-Fund Analyst/Collection RepresentativeReview critical documents for mortgage home loans form modificationsConventional and FHA loans, Origination Support for new loansAnalyze HUD1 Settlement statements for quality assurance on final fundingNegotiate, collect and resolve accounts in a high energy call center environmentReview high balance commercial collection accounts, reviewed financialsCollect Corp (American Express Portfolio), Phoenix, AZ October 2007 January 2009Collection RepresentativeMaking outbound and inbound calls on delinquent accountsReview moderate and high volume, commercial and private collection accountsNegotiate, collect and resolve accounts, review financials for eligibility for hardshipC B USA Inc., Hammond, IN November 2002 September 2007Negotiate, collect and resolve accounts (students loans, credit cards, home and auto loans, business loans, medical insurance and 3rd party collections)Software:People Soft, AS400,Genesis, Outlook, Microsoft Excel and Word, WindowsEducation:Cape Fear Community College, Willington, NCAssociates in Science and BusinessCape Fear OIC, Willington, NCDiploma in CommunicationsJohn T. Hoggard High School, Willington, NCHigh School Diploma |
