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Customer Service Project Management Resu...
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Title Customer Service Project Management
Target Location US-MA-Hanson
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Highly ambitious, with a background in management in the restaurant industry, management experience and interpersonal skills.Experienced managers with excellent client and project management skills. Strong communication skills, excellent at multitasking and working under pressure. A few years of experience including restaraunts, customer service, human resource management. Motivated Kitchen Hand consistently lifts heavy loads, stands for long periods and handles various cleaning tasks. Valuable and committed individual with strong understanding of food safety measures. Dependable, on-time and dedicated to good performance.Diligent professional with experience keeping dishes and utensils clean and organized for customer use. Expert at maximizing safety and team eciency by applying hard work and attention to detail. Well-organized and focused with good time management and multitasking abilities.Plating and presentationOrder AccuracyKitchen Equipment OperationSupply RestockingIngredient PreparationStock RotationI'm a quick learnerChange ManagementExtremely organizedGood leadership and teamwork skillsGood communication skillsagilitykhalis Kitchen Brockton, MAKitchen Helper11/2023 - 05/2024Received incoming food shipments, verifying quantities against invoices. Stocked kitchen with necessary supplies such as food, paper goods and cleaning products.Unloaded deliveries of food and supplies.Monitored food temperature during storage and preparation to adhere to food safety standards.Transported trash to dumpster, properly disposing of expired food items. Maintained order and cleanliness of work areas to conform with health codes.Specialty commerce corporation WestBridgewater, MAMachine Operator04/2022 - 11/2023Load raw materials into machines according to specied measurements. Troubleshoot malfunctions in equipment or processes. Ensure that safety guidelines are followed at all times while operating machinery.Read blueprints and job orders to determine product specications and tooling instructions.Unload nished products from machines onto conveyors or other transport systems.Comply with company policies regarding quality control procedures. SummarySkillsExperienceAlpha Chemical Stoughton, MAMachine Operator11/2021 - 04/2022Read blueprints and job orders to determine product specications and tooling instructions.Unload nished products from machines onto conveyors or other transport systems.Comply with company policies regarding quality control procedures. Zenith Brunch & coocktail PortugalHead Chef04/2020 - 11/2021Resolved conicts between kitchen sta members in a professional manner. Ensured compliance with health department regulations regarding hygiene and sanitation practices.Coordinated with suppliers to negotiate favorable prices on bulk purchases of food items.Conducted daily line-checks of all products used in meal preparation for freshness and quality assurance.Created weekly work schedules for kitchen personnel based on anticipated business volume.Organized special events such as banquets or catering services when required.Established portion control guidelines to reduce waste and maximize prots.Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.Zenith Brunch & Coocktail PortugalSous Chef05/2019 - 04/2020Directed kitchen sta in day-to-day operations including food production, sanitation, safety practices, and personnel management. Ensured food preparation and presentation met high standards of quality and sanitation.Enforced portion control guidelines to minimize costs associated with overproduction.Zenith Brunch & CoocktailProduction Manager01/2018 - 05/2019Established clear communication channels between management and sta members.Resolved conicts among personnel within the department when necessary.Supervised maintenance activities for manufacturing machines and equipment.Zenith Brunch & Coocktail PortugalKitchen Helper01/2017 - 01/2018Posto 94 PortugalKitchen Helper08/2016 - 01/2017Stocked kitchen with necessary supplies such as food, paper goods and cleaning products.Posto 94 Matosinhos., MatosinhosCleaning Ocer02/2016 - 07/2016Istambul Donner kebab Porto, PortugalCustomer Service02/2015 - 11/2015Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.Terreirinho Restaurant Porto, PortugalKitchen Helper11/2014 - 02/2015Stocked kitchen with necessary supplies such as food, paper goods and cleaning products.Educational Complex Cape VerdeHigh School Diploma05/2014University Law PortugalSome College (No Degree)Marques Vale De Flor Praia Cape VerdeSome College (No Degree) in Training in Entrepreneurship And Small Business Portuguese:ProfessionalEnglish:ElementarySpanish:ElementaryFrench:Elementarycriolo:ProfessionalEducation and TrainingLanguages

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