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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Denver, COSUMMARYSeasoned professional with 13 years in care and customer care roles, adept at enhancing client wellbeing and advocating for needs. Skilled in medication management, documentation, and coordination with healthcare teams. Seeking a Customer Service Associate position to leverage compassionate care experience in a remote capacity. WORK EXPERIENCEAlpine Homecare Denver, COFamily Caregiver May 2014 - Jun 2020 Maintained a clean and structured living space, enhancing patient comfort and wellbeing. Facilitated access to healthcare by arranging medical appointments and supporting physical therapy regimens, improving patient health outcomes. Advocated effectively for patient needs during interactions with medical professionals and insurance representatives, ensuring personalized care. Managed detailed documentation of care plans and daily activity logs while overseeing medication administration and patient support tasks.Northglenn Heights Assisted Living Northglenn, COAssisted Living Community QMAP Jan 2013 - Jan 2016 Delivered comprehensive personal care and facilitated daily living activities to enhance client independence and wellbeing, including medication management and hygiene assistance. Monitored and reported changes in patient vital signs and health conditions, ensuring timely communication with healthcare professionals for optimal patient care. Collaborated with interdisciplinary care teams to create and implement customized care plans, contributing to improved patient outcomes and satisfaction.Caregiver Lead QMAP Aug 2013 - May 2014 Provided comprehensive personal care assistance, including aiding with daily hygiene, dressing, and grooming, while fostering client independence and monitoring vital signs to ensure optimal health. Developed and implemented individualized care plans in collaboration with a healthcare team, enhancing patient wellbeing through personalized support and regular engagement in social activities. Caley Ridge Assisted LivingReceptionist/Lead QMAP Jan 2007 - Jan 2008 Diligently observed and documented critical changes in client health, ensuring timely response and care coordination. Efficiently managed medication administration and provided comprehensive support, including family liaison, caregiver oversight, and assistance with daily living activities. Stivers StaffingLaw Firm-Receptionist Jan 2006 - Jan 2007 Managed multi-line phone system, facilitated communication by routing calls to appropriate attorneys, and ensured accurate message delivery; handled document distribution through faxing and mailing with a focus on maintaining client confidentiality and office efficiency. Candidate's Name
Insurance Agent Jan 2004 - Jan 2005 Managed the entire lifecycle of insurance claims and policies, including diligent follow-up and accurate payment postings to ensure customer satisfaction and policy accuracy. Caley Ridge Assisted LivingCaregiver/Lead QMAP Jan 2000 - Jan 2003 Provided personal care assistance, including showering and dressing, ensuring resident comfort and maintaining dignity. Managed medication administration and supervised caregiving staff, effectively delegating daily responsibilities. EDUCATIONHigh school or equivalentHigh school diploma, N/AN/ACERTIFICATIONSPCW - Personal Care Worker NonePCA - Personal Care Aide NonePCHM - Personal Care Homemaker NoneCPCT/A - Patient Care Technician/Assistant NoneLicensed QMAP NoneSKILLSMemory Care Dementia Care Medication Administration Caregiving Vital Signs Customer Service Alzheimer's Care Laundry Food Preparation Hospice Care Senior Care ADLs Meal Preparation Medical Records Home Care Patient Monitoring Microsoft Word Personal Assistant Experience Windows Transportation Assistance Compassionate Caregiving Emotional Support Nutritional Planning Care Plan Development Legal Guardianship Incontinence Care Social Interaction Mobility Assistance Medical Equipment Operation Time Management Housekeeping Dependable and Responsible Verbal and Written Communication Skills Respectful and Compassionate Elderly Care Medication and Appointment Reminders Documentation End of Life Care Patient Care Written Communication Decision Making Computer Knowledge Oral Communication |
