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Click here or scroll down to respond to this candidateCandidate's Name
Royal Oak, MI PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE 1SummaryAn innovative professional with achievement in management, training/development, staffing, diversity programs and employee relations. Put together Process Improvement plans to save time and money. Hires and retains key talent to ensure continuity within a company and culture. Collaborates with contacts across the country to identify opportunities to increase revenue and identify talent. A leader who builds successful relationships in and out of a corporation. Trains and motivates job seekers to move forward in their career.Key AccomplishmentsStaffing: Provided on-site recruiting for Ryder. Created start-up and shut-down staffing plans to meet production needs at companies around Detroit, MI.Healthcare: Insured same day surgery, emergency and scheduled procedures were preauthorized, and approved for payment. Used correct billing codes while billing the correct insurance company.Process Improvement: Built and led Process Improvement teams using the Deming Methods for the first time in healthcare that saved time, money and staffing.Policy and Procedures: Designed and implemented policys and completed orientations to insure everyone had the same understanding. Increasing employee satisfaction.Job Fairs: Put together procedures and space to ensure weekly job fairs for candidates in Work First that were looking for careers.Interview Training and Development: Travelled the country providing one on one and group presentations to help people in transition when leaving a job. Created a safe environment to constructively provide corrections that will lead to a job offer.ExperienceKokopella High touch outplacement Detroit, MICAREER CONSULTANT 2023 PresentWorked part time to manage a caseload of outplacement clients. Develops extensive, customized resume for each client and cover letter for each client to be used as a template. Co-leads training on job search segments, introduction to Job Search Strategic Search & Marketing Plans, LinkedIn, Networking, Interviewing, Negotiations, Accessing the hiring Manager, Artificial Intelligence Screening.Skilled in delivering the full cycle of outplacement servicesSer Metro Detroit, MIFinancial Coach 2022-2023Worked to enroll people into the Center For Working Families (CWF) program insuring intake, financial assessments, budgets, balance sheets and credit reports are completed. Ensures financial workshops are completed weekly. Update notes and assessments in Salesforce and Launchpad. Follow up with assessments to check on status of rewards coming to clients as they improve their financial status.Selected as the First Fifth Third Bus stop after the pandemic with a few people, but more than expectedInform customers when they have a reward coming when they open a savings account, build credit and moreRobert Half Dearborn, MIAgent Contractor, State of Michigan 2021-2022Worked as a remote worker during the pandemic taking MARVIN calls as customers called in to report their job search information. Helped customers reset passwords and trouble shoot when a customer could not log into their State of Michigan sites.Informed customers of the amount and timeframe of their paymentsPod was selected to organize data in the systemlighthouse-Michigan Lathrup Village, Pontiac, MIEconomic Development Coach 2019-2021During this pilot program, successfully connects recently housed clients to job leads and interviews so they can continue paying rent at the end of the year. Helping and guiding clients to improve credit scores so they can sign a lease or even but their own home. Conducting individual coaching on site in the apartments or on in the office.Helped to identify areas of budgets where money can be savedClient pre-approved for a mortgage when it was least expectedImproving credit scores by disputing and identifying credit issuesChallenger, Gray and Christmas Chicago, ILProject Advisor/Job Coach 2007-2019Facilitated individual and group training in all aspects of job search process. Provided integral tactical and motivational support throughout duration of clients post-training service program. Performs weekly assessments and analysis of clients situation and job search approach with directed feedback and guidance throughout search process. Managed fluid client workload and maintained required documentation and reporting on client management system in compliance with established standards for client communications and customer reporting.Promoted to Project Advisor to evaluate staffing and budget issues on large projects through out the country90% weekly travel across the country to assist in many businesses. Worked from home office in Michigan when not travelingAdditional ExperienceThe Resource Network, Pontiac, Detroit, Shelby Township and Redford, MI, Coordinator/Job Coach, 1999-2006. Insured adequate staffing, space, equipment and other resources where available to best support the provisions of services and to meet the program goals and objectives. Monitored the workflow and made adjustments to ensure the timely completion of program support activities. Insured staff training, certification, and education compliance with regulatory agencies. Helped lay the groundwork to build a staffing agency.Corporate Personnel Services, Southfield, Michigan, Human Resources, Manager, 1994-1999. Managed human resources, workers compensation, risk management, benefits. Coordinated strategic planning as well as business and employee performance processes. Coached senior executives on communication, change, transition and plan implementation. Consulted on daily operational issues and organizational change initiatives. Created first Policy manual.Henry Ford Hospital, Detroit, Michigan, Manager, 1985-1993. Recruited, hired and trained Patient escort staff that transported patients to their scheduled appointments. Conducted meetings to initiate and establish the first process improvement plan that saved over 23% in time spent transporting patients. Admitting Officer. Ensured all information was gathered when patients were admitted to the hospital to obtain proper billing. Took care of preadmissions approvals from insurance company. Insured proper coding to ensure payment by billing the correct insurance company. Shuttle Bus Driver. Transported hospital employees with less than 5 years to their assigned parking.EducationOakland community college, Royal Oak, Michigan, PhotographyCertificationsCredit Building Certificate, Credit Builders Alliance/Certified Job Coach, Challenger Gray and Christmas/Salesforce (LISC) CertifiedComputer SkillsSalesforce, Launchpad, CIEPAL, ADP |
