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Title Food Service General Manager
Target Location US-PA-Philadelphia
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Candidate's Name
A MEDITATION ON FOODMyprofoundpassionforcontributingtothecreationofgreatfoodis deeply rooted in its unique ability to transcend cultural, biological, and economic differences, uniting people of all kinds. From upscale eateries to street vendors, the love language of food is universal & possesses the power to carry us into an equitable future together. Street Address  Marlborough St.Philadelphia, PA Street Address
(m) PHONE NUMBER AVAILABLE(e)Candidate's Name @gmail.comLINKEDIN LINK AVAILABLEEXPERIENCEHipCityVeg GMIT - PhiladelphiaJULY 2021 - NOVEMBER 2023-Utilized stock counts, Pmix reports, and invoices to calculate PARs for all items and to identify the key factors behind COGS.- Established and maintained strong relationships with internal and external business partners to ensure smooth daily store operations.- Talent requisition, creating training/development plans, counseling, termination, and record-keeping for HR, labor scheduling, and payroll approval, to list a few of my AORS (areas of responsibility)- Developed short- and long-term plans for a Manager-in-Training(MIT) program, which was a resounding success, complete with de ned milestones and deadlines, instilling con dence in my ability to develop and execute effective training programs.- Implemented a cost-saving practice in-store that produced such effective results that the company decided to standardize its use. In my experience being appointed team cheerleader, I nd the most effective approach to improving team performance is ensuring they understand the why behind our procedures.- To increase awareness of costs, I encourage the team to participate in cost-control practices like tracking inventory, using sales and PMIX trends to improve ordering and preparation of PARS, and organizing storage.Lukes Lobster General Manager - PhiladelphiaJULY 2018 - JUNE 2021- Led a special assignment for six weeks as the acting General Manager of the prime Miami location.- Projected monthly budgets and goals for sales, COGS, and labor by analyzing past data to identify trends, including sales, promotions, and scheduled versus actual labor, and using recent nancials as a baseline.- Responsible for all Store & Team OPS facets and general administrative duties.Sweetgreen MIT Assistant Head Coach - Philadelphia MAY 2014- JULY 2018- Conducted training for new hires over two years after completing an intensive two-week "Train the Trainer" course.- Oversaw day-to-day front-of-house (FOH) and back-of-house(BOH) team and store operations, troubleshooting issues in real-time.- Motivate, develop, discipline, & unite team to cultivate a cohesive, communicative, & cooperative environment.- AORS included cost-control, orders, professional communication with business partners (vendors, IT, R&M, etc.), validate guest service & food quality provided were to standard,SKILLS & CERTIFICATIONS Microsoft 365 Google Workspace Zoom Financial ManagementCost TrackingBudget ForecastingP&L AnalysisCorrective Action Plan(s)MetricsCost-Control (i.e. LaborScheduling, PARS, WasteManagement) Team Development & Relations Adaptive Communication Style Brand-Championing Guest Service Food Quality AssuranceServSafe - Food Service ManagementServSafe - Food HandlersServSafe - Allergens AwarenessPhl. Dept. Of Health- Food SafetyACHIEVEMENTS- Successfully reduced COGS from 29% to under27% (27.5% goal) in less than two months.- The Regional Manager of cially adopted mycost-cutting method as an SOP at all locations.- Assigned to retrain/rebuild the entire team of the Florida store, which achieved assessment resultshigher than any other team in company history.- Received Corporate Commendation in the formof a company-wide announcement and ahandwritten copy from our Area Leader.

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