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Candidate's Name , CPC-AMonroe, Washington  EMAIL AVAILABLE  PHONE NUMBER AVAILABLEPROFESSIONAL AFFILIATIONS and CERTIFICATIONSAmerican Academy of Professional Coders (AAPC), Member in good standing Certified Professional Coder-Apprentice, CPC-AEDUCATIONAmerican Academy of Professional Coders Certified Professional Coding CourseAcademy of Gene Juarez Cosmetology LicenseRELEVANT SKILLS and TRAININGCPT ICD-10-CMHCPCS Medical TerminologyAnatomy PhysiologyCoding Guidelines HIPAA PoliciesModifiers Coding Payment PoliciesNCD and LCD Edits NCCI EditsCompliance Fraud/Waste/Abuse ResolutionPlace of Service Medicare Parts A, B, C, DAdvance Beneficiary NoticePROFESSIONAL EXPERIENCEOffice Assistant, Fair Trade Landscaping Maintenance, 2018- 2023 Issue invoices to customers through various methods including cash and online payments, entering precise data into the software system and following up to confirm receipt of payment Compose effective accounting records, updating new payments, account balances, and customer information, summarizing accounts receivable data, and researching and reconciling account discrepancies Answer customer telephone calls regarding project updates and balances, politely providing information and assistance, answering questions, and resolving concerns Assist with bookkeeping tasks, including data entry, financial record management, processing payroll, filing quarterly taxes, and running monthly department of Revenue reports, summarizing date to report to business owners and providing feedback Complete client orders, actively listening to customers desires, generating realistic, itemized estimates and communicating instructions clearly to the laborers to exceed quality and quantity performance standards and provide exceptional customer service Serve as a liaison communicating with large, corporate companies to ensure satisfaction with services and maintain business opportunitiesColor Specialist, Gene Juarez Salons and Spas, 2013- 2017 Create color formulas to achieve clients desired look, understanding the correct formulas to meet expectations, the maintenance of desired look, and the effects on the integrity of their hair to provide optimal service Collaborate with clients to understand their goals, communicating effectively regarding achievability and creating treatment plans to reach desired results, building rapport through genuine conversation