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Click here or scroll down to respond to this candidateCandidate's Name
Email: EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEProfile Summary:Over 6+ years of experience working in the capacity of Business Analyst role in ITComprehensive knowledge and experience in Software Development Life Cycle (SDLC) with business process models: Waterfall & Agile (Scrum) methodologiesExperience in healthcare and bankingExperience working with EMR, EHR, mobile application & customer portalProficient in creating various documents like Business Requirements Document (BRD), Functional Requirement Document (FRD) and Functional Specification Document (FSD)Experience in identifying the delta between development and deployment and filling the gapsExperienced in writing user stories with acceptance criteria or user stories with use caseExcellent organizational and interpersonal skills with a strong facility for acquiring new knowledge very rapidlyUtilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problemsIdentified and documented all the Test Case scenarios and performed UAT testingPerformed rigorous testing with QA team to prevent potential production issues and ensuring that the application is functioning as per the business requirementsPossess excellent communication and interpersonal skills to co-ordinate with offshore teamsCapable of forming and maintaining positive and productive working relationships in internal, external, independent and team environmentExpert at interacting with stakeholders, Subject Matter Experts (SMEs) and end- users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessionsOrganized weekly project status meetings and task review meetings, documented and disseminated meeting minutes effectivelyWorking knowledge of Jira & ConfluenceAble to do complex SQL queries using left, right, upper, lower and inner joinsCertified user of power BI in assignments and presentations to do efficient report analysisKnowledge of working on Sales Force( SFDC)Excellent communication skills via email, skype, phone and IMLearning new skill of admin sales force and adamant in learning to improve professional skillsFlexible, innovative, able to thrive in a fast paced and time-critical environmentSkillsJiraConfluenceSQL CertifiedPower BI CertifiedMS Office (Excel, PowerPoint, Project, Word, Outlook, Visio)Sales ForceEducationMasters in MHE from Riphah International University IslamabadBachelors in Dental Surgery, University of Health Sciences LahoreCertified Business Analyst, Northeastern Illinois, University Chicago/ IllinoisCertified SQLCertified Power BIWork ExperienceAdvocate Lutheran General Hospital Park Ridge Aug 2021 Feb 2024Business AnalystResponsibilities:Thorough working experience of the entire Software Development Life Cycle (SDLC) using Agile (scrum)Work closely with business partners, SMEs and product owners to understand the processCreating Epics, User stories, Acceptance criteria and use casesContinuous supporting EMRIdentified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvementsConducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverable, timelines, assignments and status reportingExcellent business writing skills essential for producing user stories, Acceptance criteria and use casesCoordinating with Stakeholders and end to end business users in understanding the requirements for the proposed change for the application during the pre-planning ceremoniesCoaching the team on the agile values and enforcing agile scrum in their daily workFixing the issues and addressing the impediments that scrum master face with their teams and educating and providing feedback on Agile standardsWorked with Tech leads in understanding the progress of the stories for the iteration and capture the impediments if any which is blocking the team successConduct daily stand-up meetings with the teamCoordinated with Product owner and take advance efforts in keeping the product backlogPerformed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification documentUtilized knowledge of SQL to create, edit, update and delete tables in a database and did complex SQL queries using clauses and commands in the company databaseIdentified the Power BI components and workflows that I needed to create meaningful reports and dashboards and translated data into graphics using Power BI features and utilized the concept of normalization of dataUsed valuable knowledge to improve and optimize power BI reports and enrich visualizationFauji Foundation Hospital Islamabad, Pakistan May 2019 Jun 2021Business Analyst Responsibilities:Worked as a liaison between technical team and clients in developing the systemInvolved in development phase meetings for analysis and requirements gatheringCoordinated with system architects and developers to convert business requirements into system requirementsElicitated requirements by performing Gap Analysis of As-Is and To- BeCreated user stories & acceptance criteriaWorked on Electronic Health Records called MaalijProvided support in planning, designing and implementing databasesWorked with staff to assist in efforts related to systems enhancementsCreated technical documentation, training manual and conduct training sessionsCoordinated with on-site systems staff; analyze, develop, test and document system changes, as requested and approved by managementAssisted with design and implementation of a strong internal control environment, backend business logic and data analysisResponsible for requirement gathering, business process flow, business process modeling and business analysisDesigned project document templates based on SDLC- agile methodologyPerformed as-is analysis, to-be analysis, data Analysis, Gap analysis, competitive analysis, comparative analysis, process flows and business flowsDesigned and developed use cases using Ms VisioConducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverable, timelines, assignments and status reportingAnalyzed test results and reported the necessary corrective actionsUsed Jira for writing Epic, user stories with acceptance criteria or user stories with use cases, used Confluence for upload documentsWorked closely with business partners, SMEs to understand the processParticipated in development of timelines for project delivery and managing projects and resources to successful completionAttended meetings with QA and developers to discuss defectsUpdated requirements as per user feedback and changes in application functionalityEstablished practical and efficient design and testing approachesLearnt the use of SQL syntax and utilized it in creating meaningful SQL queries to gather data from databasesUsed expertise in how to format fields and add additional calculated fields in the power BI and utilized available Quick Measures in how to use themWorked extensively on MS Office tools like Excel, PowerPoint, Word etc. for documentation and presentation purposes, used SharePoint for document storage/sharing and used MS.Standard Charted Bank - Pakistan February 2017 April 2019Business AnalystResponsibilities:Acted as the point of contact for ongoing projectsCreated Business, Functional and non-Functional DocumentsProvided Business Analysis support and process improvement recommendations and supported the implementation of application enhancementsCollaborated with external and internal customers to analyze information needs and capture functional requirements for a business processWorked with users to define business needs, clarify functional and non-functional requirements to translate them into application and operational requirementsCreated Epic, User Stories and Acceptance Criteria.Handled monthly application review meetings with end users to gather and document business needs and translate them into a functional requirement document (FRD)Teamed up with developers and subject matter experts (SME's) to ensure the dev team have a clear understanding about the requirementsClarified issues with developers during efforts to validate designs and functional specificationsAnalyzed user needs and determined requirements to anticipate and resolve issues and find solutionsResponsible for preparing Minutes of Meetings, Agendas and other documentation that captured decisions made and provided support to the team throughout all phases of the Software Development Lifecycle (SDLC)Used aggregated functions to select data through SQL queries, using multiple joins to interrelate different tables in the databaseWith Power BI, created automatically updated interactive reports and dashboards and developed meaningful evaluationsUtilized particular strength of Power BI to work with different data sources in one report and even combined various data sourcesDeveloped business process documentation, supporting documentation which including policies, procedures, references, specific and general instructions, navigation manuals, user guides, job aids and related/required documentationPrioritizing development backlog, planning releases, sprints, and driving requirements / user stories. |
