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Street Address , PHONE NUMBER AVAILABLE, EMAIL AVAILABLE,ObjectiveTo build a career as a network technician responsible for problem resolution within the IT department of business.SkillsMS office- Excel, Word, Power-point, Publisher, OutlookData entry/scanningIncoming/outing callsStrong attention to detailCustomer serviceWindows 7, XP, 8, 8.1, 2008, vistaLinuxAccurate typing skills at 36-40 WPMHighly motivated and organizedVirtual Machine PlayerRaptor (Programming)Visual BasicHuman resource filingPunctualWarehouse scanning and shipping dept.EducationITT-Technical Institute Dunmore, Pa 6/2013-6/2015Pursuing Associate Degree, Computer Network Systems-GPA: 3.75-Recipient of the Perfect Attendance, Highest Honors, Deans List, Exceptional AttendanceDevry University Fort Washington 7/2015-9/2018Bachelor in Science Networking and Communication Management-GPA: 3.22Devry University 11/2019-03/2022Masters in Computers Information Systems and Security Management-GPA: 3.66Awards/CertificationsNational Technical Honor Society-2015International Honor Society-2021The National Society of Leadership and Success-2021ExperienceTimes Leader Wilkes-barre, Pa 2/2020-6/2020District ManagerHandling 50 carriers over 10 regions for delivery of newspapers. Also updating route list, route turn by turns, carrier contract information, and various other system tasks. Delivering down routes papers on Sunday besides meetings and reports.Mcdonalds Wilkes-barre Township 11/18-1/2020Shift ManagerC3i Inc. Bear Creek, Pa 3/15-09/16Level 1 Help desk analystAssisting client with their technical issues for company equipment speaking over the phone and remoting into clients machines to resolve issues.Dynamic Staffing Moosic, Pa 2/13-5/13Warehouse Pick and PackScanning box, preparing books shipment installed scanning boxes and palletizing for shipment.McDonalds Pittston, Pa 12/12-2/13CashierCleaning, order taking, cashier, food prep |