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Click here or scroll down to respond to this candidateCandidate's Name
CONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEHighly motivated individual with 13+ years of experience responding to all types of customer inquiries, knack for details and a devotion to results seeking employment with a highly professional, ethical company where my skills and experience in customer service can be used to ensure the continued success of the organization.SKILLSBILINGUALTEAMWORKLEADERSHIPACTIVE LISTENINGCOMMUNICATIONPROBLEM SOLVINGCRITICAL THINKINGCUSTOMER SERVICETIME MANAGEMENTMS WORD, TEAM & EXCELEXPERIENCEAT&T Service TechnicianMay 2016 PresentMy job duties as a Service Technician are to work both inside and outside the customers homes and businesses to install high-speed broadband, video, Wi-Fi and voice services. Making outbound calls to customers confirming appointments, explaining the installation service process and following up with customers after their service is completed. Assist my colleagues with their customers by translating the installation service process and confirming appointments. My overall goal is to provide the customer with a customized solution to meet their needs and elevate the installation experience.SEC Energy Quality Control SupervisorApril 2011 Feb 2016As a Quality Control Technician, I would check all welds in pipes and tanks with pressured water to ensure all welds work properly in the machines before the company would send them overseas. Reported results of testing to management when adjustments were necessary. Trained all new quality control employees, placed them at stations based on their strengths, and supervised their day-to-day functions.Fiesta Mart Stock ClerkMay 2009 Feb 2011As a stock clerk, I would take the merchandise that arrived, unpacked merchandise from the warehouse, check for the damage mislabeling and get it to the correct store shelf.EDUCATIONJohn H. Reagan HS2008-2011High School Diploma |
