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Click here or scroll down to respond to this candidateCandidate's Name
Data Entry Analyst / ClerkEmail: EMAIL AVAILABLE Phone : PHONE NUMBER AVAILABLELocation: Orlando, FL Street Address
SKILLS:*Computer Skills: Proficient in using MS Office Suite (Word, Excel, PowerPoint) and data entry software. Familiarity with database management systems and CRM tools.*Data Entry: Proficient in entering and verifying data with exceptional speed and accuracy. Skilled in using various data entry software and tools.*Accuracy and Attention to Detail: Strong ability to maintain a high level of accuracy while handling large volumes of data. Take attention to detail to identify and rectify errors.*Organization: Excellent organizational skills to maintain and update databases, spreadsheets, and other data repositories. Ability to create systematic filing systems for easy retrieval of information.*Excellent verbal and written communication skills in English, Spanish, French and Haitian Creole*High level of discretion and professionalism when handling confidential and sensitive information.:CMP Haiti 2010 Administration and Human Resources CertificateBusiness Institute of the West Indies, Haiti - 2007Ticketing & Tourism DiplomaINESDYC (Dominican Republic) 2013Associate degree in Consular System & Intro to DiplomacyReferences: On demand.OBJECTIVEHighly organized and detail-oriented Data Entry Clerk with more than 14 years of experience in accurately inputting and managing large volumes of data. Seeking a challenging position in a reputable organization where my skills in data entry, organization, efficiency and diplomatic experience can contribute to the overall success of the company.EXPERIENCES:Conduent / Sun Passs - Bilingual Customer Service Representative (08/2023 - 07/2024 Ocoee, Florida (USA)*Answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Process required transactions via mainframe or web-based applications.*Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.General Consulate of the Dominican Republic - Executive Secretary / Translator (04/2011 - 05/2022) Haiti*Coordinate travel arrangements, including visa applications, flight bookings, hotel accommodations, and transportation.*Prepare and edit correspondence, reports, and presentations on behalf of the executive.*Handle incoming calls, emails, and correspondence, redirecting and responding as appropriate.*Maintain accurate records and files, ensuring easy retrieval of information.*Act as a liaison between the executive office and national/international Institutions including government officials, diplomatic personnel, and other consulates or embassies.*Draft diplomatic notes, memorandum, and other official communications.*Prepare, review, and distribute official documents, reports, and briefing materials.*Maintain and update databases, records, and confidential files.*Ensure proper handling and protection of classified or sensitive information.*Schedule, coordinate, and prepare materials for meetings, conferences, and events.*Assist in the coordination of consular or diplomatic initiatives and events.*Assist with internal/external documents translation and interpreting as needed.*Islamic Relief Worldwide Project Assistant/ Community Mobilizer (09/2010-02/2011) - Haiti*Assisting in project planning, including the development of project schedules, timelines, and work plans.*Conducting research and gathering relevant data for project activities.*Conducting community needs assessments to identify priorities and challenges.*Developing and implementing community mobilization strategies and action plans.*Organizing and facilitating community meetings, workshops, and focus groups.DIGICEL Haiti Branch Manager/ Customer Service (11/2007-11/2008) - Haiti*Oversee day-to-day operations of the branch, ensuring adherence to company policies and procedures.*Set performance targets and provide regular feedback to employees, fostering a culture of high performance and accountability.*Ensure the delivery of exceptional customer service and handle escalated customer queries or complaints. |
