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Click here or scroll down to respond to this candidateCandidate's Name
Senior Scrum MasterGoal driven and people oriented, experienced agile professional, technology leader and senior scrum master /Kanban lead with strong leadership skills to coach and lead an agile team. Excellent analytical, organizational skills and has a deep understanding of Software Development Life Cycle (SDLC), well versed in Agile, Iterative & Waterfall methodologies with over 12 plus years of IT experience including leading complex QA projects and leading agile teams. Certified Scrum Master and Certified Product Owner.Excellent communication skills, servant leader, great interpersonal skills and a self-motivated learner.ACTIVE CERTIFICATIONSCSM, A-CSM And CSPO certifiedWORK EXPERIENCEScrum Master (Role: Senior Scrum master)Fidelity Investments (Consultant then FTE)03/2022- PresentAchievements/TasksoDrive implementation of a project in the digital platform space involving digital design that includes features related to digital accessibility and API consumption/development., drive implementation of enterprise Benes across multiple workstreams.oCreate roadmap to plan for quarterly releases and map sprints to releases, facilitate program increment/quarterly planning for team.oFacilitate to remove impediments, maintain Risk action Item log to document, track and mitigate issues.Facilitate user story grooming sessions, sprint planning, stand up, retrospectives and review as an agile coach and scrum master.oCoach teams on DOR and DOD and ensure DOR and DOD are adhered to.oUse metrics such as burn down, velocity to help explain predictability and bring transparency that helps in release planning as well for continuous improvement.oFacilitate Scrum of Scrums connect to track dependenciesoUtilize Agile tooling, including Jira / Confluence and mural to collaborate, track issues, prioritize requests amongst engineering teams, quantify efficiency, and report team progress against KPIs; Track velocity and burndown through the use of Jira report.oLead backlog grooming sessions and work closely with the squad lead/Product Owner and product owner to refine backlog items and prioritize items. Help squad resolve impediments.oUse Jira to track stories, epics, run sprints and Jira align to ensure sub-initiatives are aligned with epics and roadmaps are transparent.oMentor junior and aspiring scrum masters, Serve on Interview panel to identify SM talent for our chapteroLead and drive deep dives on the intake work requests and product backlog work items to assess the completeness and identify variables and ways to improve intake forms so that intake information request is complete.Assess Agile maturity periodically and actively coach to higher levels of growth, partnering with peers to help impact portfolio maturity.oDeliver agile presentation as part of guild/chapter to promote awareness of agile practices on various topics such as power of feedback loops, Scrum events, value delivery.oDrive sessions to decompose epics into stories.oAgility health facilitator- conduct agility health assessments for squads/teams to help identify continuous improvement items.oProposed and initiated a scrum of scrums to facilitate inter-team collaboration across the 3 other interdependent teams to ensure dependencies are addressed in a timely fashion and ensure risk management and mitigation.AVP: Agile Scrum Lead/ QA LeadWells Fargo Bank11/2015 02/2022Contract @Apex Nov 2015-Nov 2017 / Full-time March 2018-PresentAchievements/TasksoResponsible for the delivery of complex programs specic to QA and test automation within Wells Fargo's IT Information Security team; served as Agile Lead and utilized Scrum and/or Kanban frameworks to enable ecient and scalable product delivery.oLead multiple agile teams, and drove eective collaboration through facilitating daily stand-up meetings, 2-week sprints & retrospectives, identifying/mitigating risks, resolve impediments, and communicating project status to stakeholders, including executive leadership.oCreate roadmap for delivery. Maintain Risk Action Item log to document, track and mitigate issues. Maintain change control documentation by ensuring change requests are approved and created for releases.oUtilize Agile tooling, including Jira / Conuence, to track issues, prioritize requests amongst engineering teams, quantify eciency, and report team progress against KPIs; Track weekly progress, and cycle times through the use of dashboards and status trackers.oCollaborate with engineering and development teams to turn complex and/or ambiguous technical requirements into clear deliverables through the use of technical evaluations and breaking down engineering goals into detailed epics and user stories.oExecute test cases and perform SQL querying via SELECT statements for analyzing and reporting product defects; Drive engineering defect tracking using Redmine and ALM.oDesign process flows for information security application as a SME for features related to provisioning temporary privileged access.oHelp review branching strategies proposed by dev leads to track tasks for application build to ensure it was developed and deployed using CI/CD pipelines (GitHub).oManaged eort to analyze consumption, and audit API requests via ServiceNow to facilitate troubleshooting of internal Wells Fargo break-x issues. Eort allowed for 100% compliance of remote access to production services, and ecient workow of break-x remediation.oLed QA dept wide transformation from legacy waterfall PM delivery to adoption of agile (Scrum) methodologies. Transformation included surfacing problem statement, leadership buy-in, tooling integrations, and rollout. Mentor QA team members. Eort resulted in a 40% decrease of QA task ship time, and increase of release schedule to bi-weekly from quarterly.oDrove full implementation of Wells Fargo Enterprise Breakglass Application that is part of Identity and Access management system (IAM) involving providing temporary privileged access to users via provisioning of access to active directories, allowing for restricted access for non-admin sta to production environment. Program included evaluation, design, development, and rollout; Resulted in 100% compliance of least Privilege access, and 100% mitigation of any non-admin access to production network.oManaged build of service account repository application allowing for managers/owners to facilitate service account auditing. Build included identifying gap within service account team, surfacing workow requirements, development, testing, and roll-out. Impact resulted in a 40% decrease of time spent on manual audits (est. 300 labor hours), and consolidated data repositoryQA lead/Agile MentorMcKesson05/2014 - 04/2015,Contract @Apex 05/2014 - 12/2014 / Full-time 02/2015 - 04/2015Achievements/TasksoLead highly technical programs specic to QA / test management for McKesson engineering team spanning multiple global regions; drove programs utilizing agile (Scrum), and/or waterfall PM methodologies.oManaged technical agile teams; facilitated all scrum activities including daily stand-up meetings, 2-week sprints, project retrospectives, removed blockers for technical teams, and served as point of contact for all project related communication. Drove risk mitigation and remediation strategies.oLead QA Scrum planning meetings, represented QA engineering teams in cross functional retrospective sessions, and facilitated test story planning via agile best practices.oTracked QA agile tasks, issues, stories, and epics via Jira. Quantied engineering team's eciency through the use of KPIs and cycle time metrics. Provided clear project status reporting visibility through dashboards, status trackers, and performed project status read-outs to leadership team.oServed as technical QA subject matter expert, and mentor to junior engineering sta. Provided support via unit testing, functional + end to end testing, and performed backend validations via ORACLE and SQL querying to validate logic.oUtilized Quality Center/ALM testing software as test management tool to create test cases, execute tests, and track testing progress.oDrove QA effort for pricing feature re-design program, which included the full-scale re-design and migration of legacy pricing software logic to enhanced algorithms via Scrum. Re-design eort resulted in an increase of application performance through reduced a processing time by 90% (10sec to 1sec)o+ 20% increase of purchase orders through application..Lead QA Engineer / Scrum MasterIBM03/2013 - 12/2013,Contract @TekSystemsAchievements/TasksoQA lead and Scrum Master responsible for strategy and delivery of QA/testing eorts through agile (Scrum) frameworks; Owned overall test delivery including engineering resource management, risk analysis, eort estimation, test planning, and risk identication/mitigation.oDrove eective communication via Scrum team through the use of stand-ups, sprint planning, retrospectives, and communicated project status updates to leadership.oLed technical discussions with BA/product management team to translate business initiatives into tangible product delivery. Organized initiatives into epics, stories, and manageable sub-tasks for engineering teams through Jira/Conuence.oLed Borrow Response Package automation program, allowing for the automation of loss mitigation document processing and metadata extraction of customer documentation via image processing and data translation. Eort resulted in a 50% reduction of manual processing time (est. 100 labor hours saved per month), 99% accuracy rate of data quality, and creation of loss mitigation analytics.oManaged Mortgage Insurance app consolidation program, which included the collapse and consolidation of 4 applications to 1 centralized interface (MI Billing, MI Cancellation, MI Rescission, and Borrower Communication). Project involved file transfers with mortgage billing data that in turn needed to be consumed by ETLS in to our databases and data intake into WebSphere for flow management of entire MI cycle. Result of collapse included a 30% reduction of manual engineering upkeep time (est. 200 hours), 40% reduction of billing processing time, and increased customer satisfaction.SQ Agile QA Engineer (Consultant)TIAA-CREF05/2012 - 12/2012,Contract @Pride TechnologiesAchievements/TasksoQA lead owning delivery of QA/testing eorts utilizing agile (Scrum) frameworks; Drove client communication, and served as POC for all QA project related discussions.oCollaborated with BA/product management team to translate business initiatives into tangible product delivery. Used agile processes/tooling to organize initiatives into epics, stories, and manageable sub-tasks for engineering teams.oDrove remittance data automation program, which fully automated the processing of remittance monetary bank transfers through the capture, validation, correction, funding and posting phases. Automation resulted in a 40% reduction of manual processing eorts (est. 400 labor hours/month), and 90% reduction of human error from manual data entry.ADDITIONAL WORK EXPERIENCESenior QA AnalystFidelity Investments06/2007 - 12/2008,QA ConsultantRMIC06/2006 - 03/2007,Tasks/Achievements Tasks/AchievementsQA lead leading multiple complex QA projects and delivery test automation.Sr QA tester involved in testing BizTalk applications. Lead creation of test plans, writing and executing test cases.QA ConsultantCitibank Student Loan Corporation09/2004 12/2004, 08/2005-12/2005Test LeadCovansys India03/2003 - 02/2004,Tasks/Achievements Tasks/AchievementsSr. QA tester overseeing application testing involving complex data ows.Interacted with business users to create, communicate test strategy, and ensure test coverage for the PeopleSoft application.TECHNICAL SKILLS / TOOLINGWorkow Management / PM ToolingJIRA, JIRA ALIGN, MIRO, MURAL, REDMINE, TFS, ALM, RRC (RationalRequisite Pro), RTC (Rational team concert), ALM, Rational Test Manager, MuralTechnical Active directory provisioning, Fiddler for Network Monitoring tool to test dynamic security issues, API testing using postman, nancial application testing, web applications developed using WebSphere, XML, Asp, .net, Java, JavaScript. SQL Server DB, Oracle DB, APIEDUCATIONMasters Degree in Computer ApplicationsSathyabama Engineering CollegeBachelor of Science - ChemistryEthiraj College For Women (aliated with Madras University |
