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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryOrganized, creative, committed and dedicated professional with over 30 years of experience in customer service, medical scheduling, transcription, filing, front and back-office knowledge with a desire to learn and grow my craft in the field.EducationTaylor High School Taylor, Tx - DiplomaTemple College Temple, TxTexas Center for Massage Therapy 815.5 hours, 3.9GPAProfessional Experiences and Skills08/2017- 05/2024 Texas Health Resources Arlington, TXClinical Review Dept AssistantReceive all new incoming order faxes for 20 hospitals from an abundance of doctors and medical facilities and entities.Scan and distribute in scope and out of scope modalities for the department and review assigned orders to correctly index transcribe and note any clinical or clerical issues, request corrections and additional information if needed and to forward valid orders to designated units (MRI, CT scans, US, X-rays, Therapy, Labs, Surgery, etc.) for further processing to enable a patients flawless transition from doctors visit to specific scheduled testing.10/2016-Current Texas Health Resources -Arlington, TXMedical Scheduler for 11 major HospitalsProvide customer service to patients, Insurance entities, Doctor's and their staff07/2016-Current Texas Pain and Wellness - Haltom City, TXMassage clients prior to or after Chiropractic Visit10/2015-05/2016 Texas Center for Massage Therapy - Arlington, TXStudent Clinic, 105 hours hands on practiceProvided customer service to clients, created a healing & relaxing space for clientPerformed quality 50 and 100 minute massages03/2015--07/2015 PMS Professional Medical Services - Ft Worth, TXReviewed accounts to determine proper payment, validate patient responsibility and pursue the patient, insurance company and or attorney office for outstanding balances and gathered any and all information needed from insurance companies, government agencies, civilian entities, hospitals, doctors and patients and offered financial arrangements and settlements.12/2012-02/2015 ABEO Central Division Medical Billing Co - Ft Worth, TXPayment collectionsInput credit card paymentsHandled outbound and incoming calls from patients, doctors, nurses and other entities.08/2011-02/2012 Medical Clinic of North Texas - NRH, TXReviewed assigned accounts to determine proper patient responsibilityPrint outstanding balances, payment collections and set affordable payment plansAccounts ReceivableTraining and CertificationsCPR and First Aid certified, current - 2018Microsoft office suite, email and internetMedical terminologyDeep tissueSwedish & RussianSports massage & Trigger PointCranial & Chair massageHydrotherapyReflexologySchedulingReferences available upon request |
