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Click here or scroll down to respond to this candidateCandidate's Name
Stockbridge, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEThorough Cargo Generalist offering demonstrated success in accuracy and compliance with current safety, carrier, and customs regulations.Authorized to work in the US for any employerWork ExperienceAccount ManagerPaige Global Logistics - Atlanta, GAAugust 2023 to Present Client Relationship Management: Building and maintaining strong relationships with existing clients. This involves regular communication, understanding their needs, and addressing any concerns. Needs Assessment: Identifying client needs and proposing solutions that align with their goals. This could involve upselling or cross-selling additional products or services. Project Coordination: Managing projects related to the clients account, ensuring timely delivery, quality, and adherence to deadlines. Problem Resolution: Handling any issues or complaints that arise, finding solutions, and ensuring client satisfaction. Renewals and Upsells: Working on renewals and identifying opportunities to expand the account by offering additional services or products.Account Manager, Freight BrokerageDSV Road - Atlanta, GAFebruary 2022 to March 2023 Negotiated with transportation carriers and providers to obtain, set rates and determine services available. Measured and monitored carriers service levels to ensure benchmarking is tracked within the VFT(Visual Freight Tracking) system. Provided direction and set pricing guidelines for Carrier Sales team. Researched and determined growth opportunities within the branchs house accounts. Prepared and distributed load-build reports for customers and carriers. Worked directly with customers on the receipt and processing of transportation requirement requests. Assisted in the training of Carrier Sales team members. Acted as a next level reviewer for troubleshooting errors and/or issues. Proactively handled customer shipment routing requests. Utilized various transportation software systems to facilitate material movement, planning, and scheduling. Tracked and traced shipments from pickup through delivery to ensure accurate and up-to-date shipment information was provided to customers. Ensured customer expectations are met or exceeded by completing accurate and timely scheduling/ dispatching of trucks and rail cars. Other duties and project work as assigned by manager Lead Warehouse CFSDSV Global Transport - Atlanta, GAMay 2018 to February 2022 Maintained accurate daily driver log for each inbound and/or outbound shipment Verified paperwork for proper clearances, piece counts, loading/unloading instructions Communicated with warehouse personnel to identify and correct any discrepancies Acted as liaison between warehouse and front office demonstrating accountability for daily operations Complied with all safety, quality, health, and environment procedures Processed export billing daily providing digitized, real-time access to management Utilized CargoOne Wise, C2C, and quickly learned new applications Performed inventory and other duties and responsibilities as assigned Account ManagerAir New Zealand ATL - Atlanta, GAApril 2017 to April 2018 Streamlined procedures in order to accurately move all out going freight Manifest and complete move per requested station Updated and/or corrected MAWB for weight, piece count, dimensions, and routing Ensured weight for truck loads were correct for movement Accurate accounting for all build ups as necessary CFS CoordinatorUTI DSV Global Transport - Atlanta, GAJuly 2016 to October 2016 CFS for warehouse Import Freight Inventory Documentation Load accuracy for Air and Ocean WMS Inventory ControlImport/Export/Domestic CSRAccelerated - NashvilleJuly 2015 to February 2016 All billing, booking, and movement of freight Accepted way bills and freight Submitted 7515 and/or 3461 for customs clearance Internal and External Customer ServiceAir Import Coordinator/AMS SpecialistDB Schenker - College Park, GASeptember 2012 to July 2015 Accurately performed all functions related to the distribution of correct master air way bills per correct house bill to the proper agent or broker Internal and external interfacing with customers, cartage companies, airlines, freight handlers, and shippers Dispatched correct freight to correct customer per trucking companies Accurately recorded piece count, weight, and any dimensions needed for accurate loading Followed up with customers for any discrepancies Prepared all documents for customer presentation Rated and routed international traffic Arranged pickups and movements to gateways Keyed in entry line items for customs in CHB system Initiated and maintained customer master profiles to have correct information to guarantee consistent serviceAir Freight Import SpecialistAGI ATLANTA - Atlanta, GASeptember 2010 to September 2012 Prepped paperwork for incoming trucks Customer service, answered calls, emails, and faxes in a timely manner Checked for accurate information on both AMS and Non-AMS waybills Arrived cargo in AMS. Polar, EVA, Singapore, and Atlas trucks Notified consignee upon arrival of freight Prepared OS&D reports with pictures Arrived all non-AMS trucks in 3A SystemEducationAssociate of Science in Business AdministrationColorado Technical University Online - Colorado Springs, CO, US March 2011Skills Analytical skills necessary to adapt and perform duties such as Lead Warehouse CFS, Account Manager, Customer Service Specialist, and Dispatcher. Proficient with all Microsoft applications. Experience with transportation management systems.(CargoWiseOne, C2C, VFT) Supply Chain Office Administration Logistics Freight ExperienceLinkshttps://profile.indeed.com/p/kimberlyd-clk9khzAssessmentsWork style: Reliability ProficientMay 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientApril 2023Identifying and resolving common customer issuesFull results: ProficientScheduling ProficientApril 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientWarehouse safety ProficientApril 2023Using safe practices in a warehouse settingFull results: ProficientAttention to detail ProficientApril 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer focus & orientation ProficientMay 2023Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
