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ReCandidate's Name  Street Address  Resu...ReginaCarrollContactStreet Address  Roxboro RdOxford, NC 27565)PHONE NUMBER AVAILABLEEMAIL AVAILABLEEducationJ.F Webb High School]Oxford, NC 27565)High School Diploma-1994Key SkillsExcellent Customer Service}Oral & Written CommunicationInbound & Outbound Calls}EmpathyProblem-solvingActive Listening Skills}Time Management & OrganizationComplex Problem-Solving abilitiesData Entry & 10-Key ProficiencyObjectiveAs a Customer Service Representative, my primary objective is to support thefunctioning of business operations by providing excellent Customer Service foreach Inbound & Outbound phone calls, have active listening skills, empathy, andtime management & organizational skills. I am to create a positive andproductive work environment by communicating with fellow team members,setting & obtaining company goals, and monitoring performance forimprovement.ExperienceApril 2011- November 2023Dietary Manager  Granville County Schools+ Responsibilities: The Dietary Aide assists the Cook in the preparation andservice of meals.* Utilized protective gear in all appropriate functions.* Placed prepared food on plates/trays in accordance with tray tickets in linewith our established policies and procedures, and as may be directed bythe Food Services Director/Manager or Cook, to ensure that quality foodservice is provided at all times.* Prepared and delivered food and trays, washed dishes, cleaned andsanitized kitchen according to health standards. As a Dietary Aide I was detail-oriented, well-groomed, acted professionallyand was a team player who worked well with others.January 2001- September 2005Private Duty Nurse Aide * Health Care OptionsResponsibilities:* Companionship and conversational engagement with clients;* Medication and appointment reminders.+ Alzheimers and Dementia Care.+ Ability to treat and care for seniors and their property with dignity andrespect.~ AdDIDLAHLS Wit ZLUU UY alu VauuZ.CommunicationImplemented new procedures and technologies that improved efficiency andstreamlined operations.LeadershipSuccessfully led a team to exceed sales goals while maintaining excellentcustomer satisfaction scores.ReferencesAvailable upon request.