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Candidate's Name
Street Address  Vonda CtRadcliff, Kentucky Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills:-Customer Service-Customer Resolution-Call Center Representative-Customer CareExperience:Home Care  Family RelatedJanuary 2022  July 2024-Assisted in family member health care. Scheduled appointments, transported family members to and from appointments; all post-operation care and home care.Call Center Customer Care Representative  Amerisave Mortgage Company
October 2020  January 2022-Customer support for online portals and mortgage payments while following strict policies and procedures.Outbound Shift Lead  Amazon-April 2018  October 2020-Coordinated shift rotations and problem solving for team members. Lead team meetings prior to shift.Shift Manager - White CastleAugust 2016  April 2018-Overseen shift operations, customer care, team coordination, and daily cash and sales auditing.Education:Bullitt Central High School  Shepherdsville, Kentucky  August 2017