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Candidate's Name , PSM, CSPO, ITIL, LSSGBLINKEDIN LINK AVAILABLEStreet Address  Briarstone Ct Fort Worth, TX PHONE NUMBER AVAILABLE (H) PHONE NUMBER AVAILABLE(C) EMAIL AVAILABLEProduct Owner/Business Analyst/ Project ManagerValue-driven IT Analyst leveraging Business Analysis and Project Management skills in situations where time is critical, problem solving skills is imperative, and teamwork is vital. Proven performance in:Requirement ElicitationJAD SessionBusiness Process TestingProject Planning/TimelinesProject Cost EstimationFull Life Cycle Projects / SDLCHigh-level Status ReportingChange Request / Project Control Client Issue Resolution / NegotiationRisk Mitigation / Change ManagementApplication DevelopmentTesting MethodologiesData Modeling /AnalysisRelease ManagementDevelopment MethodologiesINDUSTRY EXPERIENCE: Aerospace and Defense, Banking, Education, Financial, Healthcare(EMR, Billing & Claims, ICD9), Interactive Marketing (SEO), Mortgage Servicing, Retail, and TransportationEducationBachelor of Science in Computer Science, University of Arkansas at Pine Bluff, 1996CBAP(Certified Business Analysis) certification, IIBA(International Institute Business Analysis)  In progressTechnical SkillsProject ManagementMS Project, SharePoint, Rational Requisite Pro, PVCS, Remedy, ConfluenceSoftwareMicrosoft (Word, Excel, PowerPoint, Access, Outlook, Visio), BEA WebLogic Portal, Documentum, FileNet, SABRE, Mercury Quality Center, CribMaster, Jira, Perforce, BEA WebLogic Portal, SeeBeyond, Hyperion, Serena PrototypeLanguagesInformix ESQL/C, COBOL, SQL, UNIX, UML, Java, ASP.NETPlatformWindows, UNIX, Sun-Solaris, Mainframe, AS/400, Salesforce.com. iOSRelational DatabasesInformix, Oracle, Sybase, Microsoft SQL Server, InformaticaMethodologiesITIL, IIBA, PMI, Waterfall, Agile, Scrum, RUP, SDLC, Objected Oriented AnalysisProfessional SkillsManpower/Vivos / Johnson Service Group/ Modis / Intratek Fort Worth, TXContract Assignment (AIG, American Airlines, Corelogic, DFW, HP, HDVest, Novartis, Primelending & Wells Fargo)Business Analyst/Project Manager /Product Owner 12/2010- presentCreated business requirements, functional specifications, requirements traceability matrix, user stories and test scripts for three iPad applications integrated with Salesforce as well as developed working relationship with stakeholders (developer, project manager, vendor, and business owner). Conducted weekly status report for the iPad global deployments. Developed business process flows using VISIO. Created and managed the Product Backlog. Participated in Sprint Planning, Review, RetrospectiveManaged offshore and onshore team utilizing SCRUM methodology for .NET application for financial advisors. Performed gap analysis on current system and third party leveraged VISIO to model the business process & workflow for the Implementation team. Managed action items and project tasks for the migration of 20+ clients to virtualized application. Created PowerPoint slides & prototypesMaintained the Integration SharePoint site for cross functional teams, administrated access & project tracking. Facilitated and participated in daily operation meetings. Led dynamic website re-branding initiativeiProspect (formerly Range Online Media)  Fort Worth, TXContract AssignmentBusiness Analyst/Project Manager (consulting company Volt) 10/2010- 11/2010Leveraged agile and waterfall methodologies to gather requirements for internal proprietary Keyword Expansion SEO (Search Engine Optimization) & PPC (Pay per Click) project by providing use cases, user stories, current & future state process models, prototypes, and high-level feature diagrams. Performed objected oriented analysis UML.Facilitated daily Scrum meeting with off-shore resources as well as managed risks, action items, tasks and impediments. Worked closely with product owner and team to identify areas of improvement.NEC  Irving, TXContract AssignmentBusiness Analyst (consulting companies Dibon) 01/2010 - 02/2010Facilitated Requirement Elicitation Sessions to gather requirements for Inventory Management (.NET) Application worked with cross-functional teams.Documented Business processes and workflows for POS system utilizing Visio. Supported Project Manager by managing action items from JAD SessionsUtilized SharePoint as the document repositoryBank of America  Fort Worth, TXContract AssignmentBusiness Analyst (consulting company Kforce) 10/2009- 11/2009Run SQL queries to export data from AS/400 into the workflow and daily work ques.Documented the standardize checklist for daily production support tasks. Supported Operation Managers and Customer Service Representatives on as need bases for ad-hoc reports.Performed System Integration Testing & User Acceptance testing for mortgage servicing application.Utilized SharePoint as the document repositoryEMSI  Fort Worth, TXHealthcare Software Company formerly LepMEDSenior Business Analyst/Project Manager/Solution Architect 5/2008  2/2009Identified, evaluated, and proposed solutions for CMS Healthcare Application worked with cross-functional team to develop ASP.NET web application. Participated and facilitated SCRUM meetingsIntroduced the Serena Prototype to streamline the requirement elicitation process by 50%. Developed and implemented change control process to track software enhancements and defects.Performed SWOT (Strengths, Weaknesses, Opportunities, and Threats) and data analysis to identify current business processes and future process improvements leveraging Visio and ER/Studio.Create user stories, activity diagrams, and mockup screens for the Nurse and Coder virtualized web application for Medicaid Billing.Performed feasibility studies for converting from ICD9 to ICD10. Attended HIPPA training.Utilized SharePoint as the document repositoryLockheed Martin  Fort Worth, TXContract AssignmentSenior Business Process Analyst (consulting company VTPMO) 9/2007  2/2008Analyzed and document requirements for Dashboard Portal responsible for Production Operation, Global Sustainment, Advanced Program Development and Metrics Registry collaborated with developers, architects, program managers and software quality assurance.Documented and tracked LM Aero Dashboard Change Request using Jira and Perforce for enhancements, defects and issues. Supported Project Manager by furnishing Jira Task Reports, Meeting Minutes and High- level Diagrams. Utilized SharePoint as the document repositoryOperation Engineer (consulting company PDS) 12/2006  7/2007Developed and utilized documents for implementing an Inventory Control System (CribMaster).Facilitated meetings with floor personnel and management to develop new business processes leveraging Visio. Spearheaded the enhancements for the weekly and monthly Crystal Reports.Provided hardware and software support while serving as SME (Subject Matter Expert).Managed day-to-day activities of 10  20 team members during software implementation delivered ahead of schedule.CIBER  Dallas, TXConsulting company client Bank of America formerly MBNAProject Manager/Release Implementation Analyst 5/2006  10/2006Developed and managed release implementation plans for Mainframe/ Distributed applicationsCreated detail project schedules for cross functional team of 10 -20 members.Performed key roles in the massive conversion of legacy systems (from the design phase through Implementation) such as provide assistance for Executive Management to produce High-Level Status Reports, served as primary contact for satellite offices.Utilized Mercury Quality Center to manage defects by getting right resources involve for issue determination and resolution.COMFORCE  Dallas, TXConsulting company client Southwest AirlinesSenior Business Analyst 11/2005  3/2006Facilitated JAD sessions for gathering requirements. Created use cases and sequence diagrams for existing SABRE applications and future enhancements to the POS system.Participated in use case and design reviews for Customer Crew Application to migrate from legacy system to new application. Assisted project manager in updating MS Project plan.ANIOTEK SOLUTIONS  Fort Worth, TXConsulting company clients First Command, Imagine Solutions, ZSI, Wells Fargo, Westwood College, & PPAIProject Manager/Business Analyst/ Trainer 12/2001  10/ 2005Analyzed and documented business requirements for implementing web based application (Documentum). Performed Gap Analysis by researching and evaluating the current system and 3rd party vendor software. Created flow charts, object modules and business process utilizing Visio.Managed the product activity with 3rd party vendors. Updated and maintained the MS Project Plan.Performed business assessment for new clients to document current processes and potential enhancement to the Enterprise Content Management Solutions (Filenet).Conducted formal classroom training. Developed and delivered PowerPoint presentation to technical students. Prepared course syllabus, lesson plans and training materials. Maintained consistent communication with students while monitoring progress for 100% retention.NORTHOP GRUMMAN  Fort Worth, TXAerospace and DefenseProject Manager/Senior Software Engineer 3/2000  10/ 2001Supervised and directed project activities for a team of software test engineers, resolving complex operational and integration issues for overlapping releases of software, utilizing investigation skills, requirements gathering, analysis, design, quality assurance and effective testing strategies.Developed user acceptance test plans and test cases based on business requirements and design specifications. Provided plans and directions for testing software in multiple concurrent versions.Developed test scripts using UNIX and SQL for test automation maintained version control using Rational Suite. Created test logs to be used for the test reports to track successes, issues and anomalies. Developed UML case models using Rational Suite.ALLTEL  Little Rock, ARWireless and TelecommunicationProject Manager/Release Implementation Analyst 7/1998  9/1999Created and implemented multiple project schedules for Virtuoso II (proprietary Billing System and Customer Care Applications of Alltel) software release throughout the software life cycle.Managed overlapping releases of the same software within several testing environments and production. Developed and utilized documents to manage source code utilizing PVCS on an UNIX platform. Tracked and maintained software request, impact assessments, incident reports and software changes using Remedy.WALMART  Bentonville, ARRetailerSystems Analyst / Developer 1/1996  7/1998Provided help desk/call center technical support for over 3000 retail stores specialized in Point-of-Sale (POS) software and hardware. Communicated directions to non-technical retailers.Traveled to deploy and support system upgrades to 30+ Warehouses. Conducted beta testing while providing on site problem determination and resolution.Analyzed and documented business requirements to be translated into solutions for development. Facilitated Joint Application Design (JAD) sessions with stakeholders. Created functional specifications, use cases and data models. Leveraged waterfall software methodology.Coded in C language using Informix ESQL/C on an UNIX platform for source code development and customized programs for Transportation Systems. Used Continuus to manage the code.Professional AffiliationFort Worth Project Management InstituteFort Worth International Institute Business Analysis, Board MemberDelta Sigma Theta Sorority, Inc.National Society of Black EngineersVolunteer AffiliationSouthlake Focus Group Fort Worth Career Search Network Fort Worth YMCACertificationAXELOS Global Best PracticeITIL Foundation Level Credential ID PHONE NUMBER AVAILABLEInternational Association for Six Sigma CertificationLean Six Sigma Green Belt (LSSGB)Certification Issued Jul 2020Scrum AllianceCertified Scrum Product Owner (CSPO)Issued Aug 2020 Expires Aug 2022 Credential ID 1101904Scrum.orgProfessional Scrum Master (PSM) Issued Sep 2020ISACAControl Objectives for Information and Related Technologies (COBIT) 2019Credential ID PHONE NUMBER AVAILABLE - C19F Issued Oct 2020