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Customer Service Rep Resume Richmond, VA
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Title Customer Service Rep
Target Location US-VA-Richmond
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Customer service repRichmond, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am looking for a career that allows me to excel by utilizing my skills and experience. Authorized to work in the US for any employerWork ExperienceAmazon Fulfillment AssociateAmazon Warehouse - Richmond, VAPresentSort, decan, problem solving, checking inventory, ticketing, repackaging and labeling jackpot managing damagesTNALaurel university park - Henrico County, VAMay 2022 to April 2023Empty foleys, catheters, changing of residence, feeding,bathing, vitals,etc HostOlive Garden - Richmond, VAFebruary 2022 to May 2022Greeting and welcome all guest seating are seat in response time responsibile for reservation parties setting tables and bussing tablesQuality Control InspectorBrother - Richmond, VAJune 2021 to January 2022Making sure accurate count of inventory being sent out and checking for quality and conditions are perfect before shipped out and labeled correctly and fashion and timely matter Warehouse WorkerTyson Foods Incorporated - Glen Allen, VAJanuary 2021 to March 20211. Manage default chicken2. keep line running at a fast fashionable pace,3. scaling and weighing products, scanning and labeling boxes Sorter/PackerAmazon - Chester, VAAugust 2020 to January 20211. Assist with sorting packages for delivery2. Moving at fast pace3. Lifting up to 50 pounds4. Checking for any default of labels and damages of packages Patient Service RepresentativeConcentrix - Richmond, VASeptember 2018 to November 2020 Assist patients with refills, billing questions and any financial coverage questions about his or her medical plan. Assist doctor offices or local pharmacies with patient's medical plan renewals and any proper fax documentations. Multi task and delegate throughout different systems while locating patient's information and answering questions and concerns. Provide solutions to patients while providing excellent delivery of service for inbound calls while working under pressure in a high volume call center. Service inbound calls with clear and concise communication while resolving and learning the customer's concern.Picker/PackerABC Supply Co. Inc - Richmond, VASeptember 2020 to October 2020Breaking down pallets and picking products putting proper labels on products for shipment Financial AdvisorStep Collections - Richmond, VAFebruary 2015 to May 2016 Counseled and assisted customers in determining their best payment options in efforts to bring their existing store credit card payments current. Tactfully resolved challenging situations calmly, friendly and professionally. Built and remained a positive rapport with customers while meeting all metrics and servicing the customer's needs. Worked with prospective and existing clients by providing financial solutions through lending and companion services that required complex financial analysis. Worked under strict deadlines while being organized and paying close attention to detail with limited supervision.Nursing AssistantPPL PUBLIC PARTNERSHIP - Richmond, VAJanuary 2011 to April 2015 Assisted Residents with life skills and other activities of daily living such as housekeeping, bathing, grooming, feeding, medications and etc. Remained flexible and made responsible decisions for the best interest of the patient. Demonstrated a positive attitude while providing the best personal care through use of interpersonal skills. Developed a positive rapport with the patient which allowed trust and health care to flow effectively and efficiently.Visual DesignerHaynes Furniture - Richmond, VAMay 2007 to August 2010Haynes Visual Designer more than 4 years in product design, exhibit and visual merchandising. The Dump, VA BeachHaynes, W. Broad Street Richmond VAProficient with furniture systems.Color and material application. Capable Interior Designer equipped with Space planning a can-do attitude who leverages the valuableGraphic Design insight gained from post creations. Concept development.Listening to the needs of clients and collaborating Adobe Photoshop on a creative vision bring diverse knowledge inventory base of design styles and techniques.Detail- oriented Interior Designer skilled in the use of color and texture. EducationAssociate in Graphic DesignPenn Foster - Richmond, VAJanuary 2014 to June 2015High school or equivalentGeorge Wythe High School - Richmond, VASkills Customer Service Graphic Design Microsoft Office Word Processing Communication Organization Skills Data Entry Sales Experience Call Center Front Desk Interior Design Adobe Illustrator Adobe InDesign Visual Design Adobe Photoshop Typing Order fulfillment Order picking CleaningCertifications and LicensesCPRFebruary 2020 to February 2022Driver's LicenseCNA

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