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Candidate's Name
Address: Street Address   Email: EMAIL AVAILABLE  Telephone: PHONE NUMBER AVAILABLEOBJECTIVEDetail-oriented individual seeking to help your company achieve its goals. My excellent customer service skills and dynamism can be of great help. Im dedicated to delivering top-quality results.EXPERIENCECoastalComCall Center Representative 2024- presentMaking outboundUpdating customers recordsInputting data in computerLogging callsJamaica National BankOperation Support Officer 2016- 2024Opening new accountsIssuing new ATM cardsHandling inquiriesGiving financial adviceQuest Security ServicesClient Service Manager 2022- 2015Managing the accounts of new and existing clientsDoing site visit to ensure good service standardsManaging billing & collectionPreparing bank lodgmentsSupervising six (6) front office staffCovenant InsuranceCustomer Service Specialist 2010- 2012Setting up new motor insurance policiesSetting up new claimsAnswering the switchboard telephoneKeeping the front office in good orderHandling incoming & outgoing mailsEDUCATIONHigh School Diploma  Saint Mary Technical High 2003- 2008Certificate of outstanding achievement in:Mathematics, Information Technology, English Language.Certificate in Customer Service  Stony Hill Academy College 2020- 2012AWARDS AND ACKNOWLEDGEMENTSValedictorian  Saint Mary Technical High School Class of 2008Employee of the Year - Jamaica National Bank 2019Most flexible & dependable employee  Covenant Insurance 2011References:Mr. Horace HinesJamaica National BankPHONE NUMBER AVAILABLEMs. Christina HesterANDERSON BROTHERS BANKPHONE NUMBER AVAILABLE/pre>