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Candidate's Name
Accokeek, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a reliable team worker who is a proactive leader. I enjoy learning new tasks and challenging myself to new opportunities to gain knowledge of growth and development within a company. Authorized to work in the US for any employerWork ExperiencePackage SorterUNITED PARCEL SERVICE-Springfield, VAAugust 2023 to PresentI sort packages along the sort aisle making sure that every package is correctly processed to their final destination. I also process hazmats and redirect missorts for reprocessing in the DA department. Package SorterFedEx Ground-Upper Marlboro, MDJune 2020 to July 2023I was a package handler and also the team leader in the Sorting Towers. I also reprocessed packages that have gotten sorted to the wrong destinations and belt lines. I communicated with the supervisors and managers of the sort shift to make sure that all packages are processed in the system accurately. Package HandlerUnited Parcell Service UPS-Alexandria, VAMay 2019 to May 2020I was a package handler and performed the duties as a loader, unloader, and sorter. I processed and help to ship packages onto trailers for businesses and residences. Customer Service RepresentativeTeleperformance USA-Shreveport, LASeptember 2014 to April 2017I performed tasks with helping customers on several different accounts in an inbound call center. I offered detailed technical support based on the company's policies. I also updated customer's accounts as needed.Offered detailed technical support based on the company's standards. EducationGeneral educational developmentClark Atlanta University - Atlanta, GAAugust 1999 to May 2000General educational developmentPrince George's Community College - Largo, MDJune 1998 to May 1999General educational developmentTexas Southern University - Houston, TXAugust 1997 to May 1998Advanced General Studies DevelopementBishop McNamara High School - Forestville, MDAugust 1993 to May 1997Skills Warehouse Experience Packaging Waste sorting Load & unload Customer service Data entry Restaurant experience Dishwashing Kitchen experience