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Title Mail Handler Service Operations
Target Location US-MD-Elkton
Email Available with paid plan
Phone Available with paid plan
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ERICAPAZOEP Elkton, Md Street Address ,PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYAttentive Mail Handler brings 10 years of experience supporting postal service operations. Self-motivated problem-solver with excellent history of accurate documentation and reporting. Safely and independently lifts up to 50 pounds. Attentive Mail Handler brings 10 years of experience supporting postal service operations. Self-motivated problem-solver with excellent history of accurate documentation and reporting. Safely and independently lifts up to 50 pounds. Well-organized in handling mail sorting and processing needs as skilled supervisor. Maintain machinery, monitor lines and effectively handle unsortable packages. Work well in fast-paced settings with high workloads. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. SKILLS Order Picking  Computer Literacy  Teamwork Abilities Forklift Operation  Warehouse Safety  Package handling Problem Solving  Shipping Procedures  Inventory Control Shipment Preparation  Mail handling  Loading and unloading Workplace Safety  Mail sack handling  Reliability Teamwork and Collaboration  Package routingEXPERIENCESortation Associate August 2011 - September 2021Amazon Newcastle, De Bundled and labeled sorted mail for transportation to designated locations. Eliminated delays by quickly clearing jams in sorting equipment. Weighed, wrapped and loaded completed mail skids. Handled sensitive materials such as registered or certified mail with extra care to ensure confidentiality and security requirements were met. Kept workspaces clean by regularly picking up discarded materials, missed mail and trash. Bundled labeled, and routed sorted mail to designated areas depending on destinations and according to established procedures.Provided training assistance new hired staff members familiarize them company policies system operations job responsibilities.Managed returned or undeliverable mail by researching addresses or forwarding information; notified customers of issues when possible. Culled and sorted sacks of mail using conveyor systems. Helped maintain distribution center performance levels by moving finished mail to loading dock. Routed items to correct hubs using computer software, verifying addresses for improperly labeled items. Moved large containers of mail efficiently with forklifts and automated trains. Kept mail on-track with efficiently loading and unloading of mail trucks. Packing Associate June 2007 - October 20105 Below Warehouse Pedricktown, Nj Maintained cleanliness of workspace by disposing of waste materials properly and keeping area organized. Assembled and labeled shipping materials accurately, ensuring proper identification and tracking information. Packed items securely in appropriate containers, boxes, or crates to prevent damage during shipment. Minimized risk of transport errors with accurate labeling. Handled fragile products with care to ensure they arrived at their destination intact. Prevented risk of hazardous conditions by continuously cleaning up spills, trash and extra materials. Worked safely in fast-paced environment to handle packaging needs, tend to equipment and keep up with housekeeping requirements. Utilized handheld scanners to input product information into inventory management system accurately. Monitored inventory levels of packing supplies and alerted supervisors when restocking was needed. Read and interpreted packing lists or instructions to ensure accurate fulfillment of customer orders. Followed quality control procedures by checking package weights and dimensions before shipment. Entered product and packaging information into system for every shipment. Maximized product quality by inspecting for defects. Inspected items for defects or damages before packing. Worked overtime hours as necessary to meet deadlines or accommodate high-volume order periods. Assisted in loading packed items onto shipping trucks or pallets for transportation. Secured high-value product against damage with correct documentation and padding. Collaborated with team members to achieve daily production goals and maintain positive work environment. Sealed boxes and containers with glue, tape or fasteners. Labeled boxes and products accurately to prevent shipping errors. Loaded and transported packed products via hand and powered equipment. Assembled and packed cartons, crates, and containers to prepare for shipping. Organized materials into containers for storage. Updated records with documented measurements, weights, and material counts. Sorted incoming and outgoing items to track losses and damage. Packing October 2000 - December 2006Totalpack Miami, Fl Adhered to packing and packaging guidelines. Oversaw shipment packing, loading and delivery scheduling. Counted items, reviewed packing lists and corrected discrepancies. Fulfilled orders by quickly picking and packing products. Prepared parts with use of stamping and packing machines. Completed packing and order forms with relevant shipping information. Assisted with shipping, quickly packing, and routing finished products. Loaded items into packaging systems for packing and sealing. Protected customer products from damage through effective packing strategies. Prevented shipping errors with organized, clean and neat packing station. Completed required paperwork, including packing lists, BOLs and pick lists. Transported picked materials to staging area for final packing and processing. Assisted with high-volume shipping by making, stacking and packing boxes. Assisted with packing and organizing take-out orders, delivering to waiting guests. Supervised packing process, including loading and positioning wrapping paper, bags and cartons. Reduced risk of shifting during transport by packing finished goods in correct configurations. Prepared shipping orders, including creating packing lists and putting in padding or cold packs to protect medications. Prepared orders by processing requests and supply orders, including pulling materials, packing boxes and placing orders in tagging areas.Filling Station Attendant December 1995 - June 2000 Clorox Company Huston, Tx Operated fuel pumps by adhering to strict safety protocols to avoid burns and mishaps. Verified ages for customers purchasing tobacco products, lottery tickets and alcoholic beverages. Turned on fuel pumps after processing customer payments for gas. Collected cash from customers and made change or charged purchases to clients credit cards. Kept inventory accurate by performing counts on schedule. Minimized errors by verifying orders and labels prior to shipment. Supported shipping operations, assembling boxes and containers in advance for ease of use. Trained new employees on warehouse procedures and equipment usage. Packed customer orders efficiently and accurately. Assembled shipping pallets according to company guidelines. Monitored temperature-sensitive items during packing process. Met quality assurance standards, identifying and removing defective products from packing line. Restocked shelves with incoming products when needed. Inspected items for damage before packaging them for shipment. Utilized computer system to track inventory and update product information. Followed safety procedures while operating machinery and equipment. Read and interpreted pick sheet to determine items needed for customer orders. Maintained accurate records of inventory transactions and returned goods. Kept documentation organized, completing forms and updating accounts with orders. Answered customer and employee questions about merchandise availability or locations. Moved heavy loads with pallet jacks, hand carts and reach trucks. Sandwich Maker April 1992 - October 1995Fred"s Cafe Miami, Fl Maintained inventory and stock, completing tasks assigned by management. Provided excellent customer service, anticipating problems and resolving issues. Worked with minimum direction and periodic supervision. Communicated with coworkers to prioritize workflow and streamline order preparation. Complied with food safety regulations by properly storing and handling ingredients. Wrapped finished sandwiches securely to ensure freshness during transport or consumption later on. Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages. Trained new employees on proper sandwich-making techniques and company policies. Maintained clean and organized workstations throughout entire shift. Greeted customers with smile and inquired about their order preferences. Kept storefront clean and tidy, clearing clutter and restocking utensils. Upheld quality standards when preparing fresh vegetables, meats and other food items. Checked dining space for spills, discarded items and customer needs. Served fresh, delicious food within promised timeframes. Greeted guests, answered menu questions and delivered excellent customer service. Prepared sandwiches and salads for sale to customers. Cashier Team Lead January 1988 - December 1991Burger King Minmi Gardens, FlDemonstrated core store values to team members, going beyond basics to better help customers and exceed business targets. Sought out customers to help, inquired about needs and anticipated concerns. Counted and secured cash to maintain accurate register totals. Trained cashier team in register operation, customer service procedures, and merchandising. Assisted with tagging, rotating and replenishing stock for front-lane displays. Resolved customer complaints with tact to achieve full satisfaction. Maintained cleanliness of front end area, including registers, shelves, and displays. Issued and verified cash drawers, completed daily sales reports and reconciled cash drawers following shifts for consistent store opening and closing. Assisted customers or junior cashiers with returns and price overrides. EDUCATIONHigh School - All Major June 2015America Sr High, Miami Gardens FloridaLANGUAGEFluentEnglishFluentspanish

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