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Alexander City, AlPHONE NUMBER AVAILABLEEMAIL AVAILABLESummary:Highly motivated Medical Assistant with a demonstrated commitment to delivering exceptional patient care. Bringing over 2 years of comprehensive experience in both administrative and clinical roles within the medical field. Exhibits exemplary organizational and communication skills, with a proven ability to efficiently manage multiple tasks in high-pressure environments. Dedicated to continuous improvement and consistently striving to exceed expectations.Education Background:B.B Comer Memorial High SchoolAdvanced High School Diploma 2014Professional/Academic Work Experience:March 2022-Current: Lead Medical Assistant at MainStreet Family Urgent Care Supervise and coordinate daily activities of medical assistants, ensuring optimal patient care and efficient clinic operations. Perform a variety of clinical tasks, including taking patient histories, administering medications, and assisting with minor procedures. Oversee administrative duties such as scheduling, maintaining patient records, and managing inventory of medical supplies. Train and mentor new staff, fostering a collaborative and supportive team environment. Implement and maintain compliance with healthcare regulations and clinic policies. Enhance patient satisfaction by providing compassionate care and addressing concerns promptly.May 2020- March 2022: Administrative Assistant at DLS Medical Billing and Coding in Sylacauga, AL Manage day-to-day administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies. Process and organize medical billing and coding documentation, ensuring accuracy and compliance with industry standards. Serve as a point of contact for clients and patients, addressing inquiries and resolving issues with professionalism and efficiency. Assist in the preparation of financial reports, billing statements, and insurance claims. Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations. Support the billing team with data entry, filing, and other clerical duties as needed to ensure smooth office operations.Affiliations/Skills:Diverse InterestGoal OrientedActive ListeningVerbal and written communicationTime ManagementTeamwork and collaborationCustomer Service Leadership Award 2023Vital Signs MeasurementOrganizational SkillsNational Association for Health Professionals (NAHP)HIPAA ComplianceElectronic Health Records ManagementCertifications/Licenses:Certified Clinical Medical AssistantFirst Aid CertificationAdvanced Cardiac Life Support (ACLS)EKG TechnicianOCC Med CertifiedDOT CertifiedCertified Breath Alcohol TechnicianReferences:Jessica Phillips RN PHONE NUMBER AVAILABLELexxus Williams Social Worker PHONE NUMBER AVAILABLETameka Spivey Clinic Manager (256) 919-3592 |