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Street Address  Adams Street, Thornton, CO  PHONE NUMBER AVAILABLEEMAIL AVAILABLE  http://LINKEDIN LINK AVAILABLEEXPERIENCEAPR 2021  JUN 2024 (3 YRS 2 MOS)SENIOR SYSTEMS ADMINISTRATOR, ZOLL DATA SYSTEMS (BROOMFIELD, CO)Continued to act as Systems Administrator for Golden Hour (which was acquired by ZOLL Data in 2019)Managed 200+ AWS WorkSpaces for both Golden Hour and ZOLL Data SystemsManaged offshore contractor onboarding/offboarding until successfully transitioned to HR (Workday)Managed Data IT Infrastructure Operations ticket queue, including triaging some tickets to appropriate infrastructure engineers and/or escalating to Network teams.Deployed and supported server inventory for Data division, including on-prem physical and virtual machines, and AWS EC2 instances.Implemented monitoring for Golden Hour servers using LogicMonitorDeployed and managed LogicMonitor monitoring for the ZOLL Data division.Continued to maintain patch management of Golden Hour servers until they were migrated into the ZOLLMED domain.Participated in management of on-prem and cloud infrastructure with the rest of the Global IT team.FEB 2017  APR 2021 (4 YRS 1 MOS)SYSTEMS ADMINISTRATOR, Golden Hour Data Systems (San Diego, ca)Deployed and supported desktop, laptops, and zero clientsManaged user onboarding/offboarding in Active Directory, Office 365 and other systemsManaged and documented RBAC roles utilizing a customized workflow in Atlassian JiraAsset management (using SharePoint)Maintained office signageAdministered and supported VOIP phone systemManaged over 100+ AWS WorkSpaces, including image creation, deployment, and supportInvestigated email routing issues & coordinated Forced TLS email encryption with business partnersAdministered and supported on-prem servers (physical and virtual), including patch managementDeployed and managed Group PoliciesTrained/Mentored new End User Support TechnicianNOV 2010  JUL 2016 (5 YRS 9 MOS)NETWORK ADMINISTRATOR, nextimage medical (san diego, ca)Under the direct supervision of the CFO, I solely managed and maintained all aspects of the IT infrastructure of a HIPAA-compliant organization, including desktop support for 75+ end users for two offices and remote, network/server administration, and management of the PBX system. I also acted as liaison between the software developers and the end users regarding support and improvement of proprietary line of business applications. I developed the companys first BC/DR plan.OCT 2000  JAN 2009 (8 YRS 4 MOS)NETWORK ADMINISTRATOR, cornerstone CMS, IncSolely responsible for management and support of all IT-related services at a construction company. Supported main office of 35+ end users, and multiple temporary construction site office trailers. Planned and implemented all IT-related tasks in support of a full office move.Additional non-technology related work experience can be found in my LinkedIn profileEDUCATION2005 - 2005information technology courses - San Diego city collegeIntro to Local Area NetworksIntermediate Local Area NetworkingSecurity+ Certification Training2006  2007Certificate, Cisco networking academy - san diego continuing educationCCNA 1 - Networking BasicsCCNA 2 - Router and Routing BasicsCCNA 3 - Switching Basics and Intermediate RoutingCCNA 4 - WAN Technologies2016 - 2016certificate, linux server administration - San Diego CONTINUING EDUCATIONLinux Server EssentialsLinux Server Technologies2021ITIL4 Foundation CertificationID  GR671308077RB2023AWS Certified Cloud Practitioner CertificationValidation Number: SSEB8VWC9FEE1HCZValidate at: https://aws.amazon.com/verificationSKILLSSOFTWARE: Office 365, Microsoft Office Suite (2003  Present), MS SharePoint, OneDrive, WSUS, VMware, Veeam Backup & Replication, Symantec Ghost, Adobe Acrobat, ESET Endpoint Antivirus, Symantec Endpoint Protection, Cortex XDR, Goverlan, Lansweeper, Citrix ShareFile, Atlassian JIRA, PowerShellOPERATING SYSTEMS: Windows 3.1 through Windows 10, Windows Server 2008-2016, DOS, and some Linux (primarily Debian-based) and macOSHARDWARE: Dell Servers, Sonicwall & Cisco routers, Dell & Cisco switches, Sharp MFPs, Android/iOS phonesSECURITY TECHNOLOGIES: Trend Micro Deep Security Manager, AMAG Symmetry Professional, Bitlocker, Dell Encryption (DDPA, DDPST, & DDS), and some FileVaultNETWORKING: TCP/IP, WAN, LAN, DNS, DHCP, VPN, Cisco Meraki