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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional, able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.Communicate effectively in order to promote a positive work environment.Ability to work independently and prioritize workload according to project goals and objectives.Provide insight and recommendations to resolve problems.Communication Platforms Zoom and SkypeMicrosoft Office Applications Word, Excel, and PowerPoint Type 45 WPMKEY QUALIFICATIONSElectronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS)Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Insurance Verification Medical Office ProceduresWorkers Compensation Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)EDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2023Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.WORK EXPERIENCEPrivate Duty Care Newport, TN 04/2011 PresentCaregiverProvide companionship, personal care, medicine management, and document seizures.Schedule appointment and provide transportation.Handle light housekeeping duties, prepare meals, and transport to locations outside the home.Ensure privacy of sensitive and confidential information.Lin's Overton Overton, NV 03/2005 05/2006Retail Cashier / Customer ServiceProvided excellent customer service, answered customer questions, and resolved customer complaints.Operated cash register, scanned items, accepted payments, and maintained accurate cash holdings.Worked as part of a team and interacted with diverse customers and staff members.Target Covington, LA 02/2002 01/2003Stocker AssociateTrained new hires regarding company standards, policies, and procedures.Unloaded merchandise and resolved conflicts between associates.Followed established procedures and worked effectively as a team member.Additional employment includes work with Waste Management as a Hopper and Walmart as a StockerVolunteered with Slidell Early Headstart as a Teachers Aide |