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Candidate's Name
Street Address  Glengary St. Dearborn Heights, MIEMAIL AVAILABLE PHONE NUMBER AVAILABLEOFFICE SUPPORT SPECIALISTDiligent and meticulous - Thorough in gathering and evaluating customer(s) information, verifying, and reviewing all legal documentation to meet the company guidelines. Computer savvy in MS Office, Teams, Excel, Word, Outlook, Effective communication skills, Strong data entry skills.Core Competencies include:- Administrative Functions - Microsoft Word- Customer Service - Documents- Mortgage - Excel- Data Entry - Reports- Spread Sheet ManagementExperis Temp Agency AR Billing Coordinator @Republic Services: 12/2023 - 6/24 Invoice processing and reviews on acct. receivables. Reconciling accounts. Completing billing adjustments in EQAI Billing System. Run accounts through D365 collection system. Obtain acquired approvals over a certain dollar amount. Ensure that invoice corrections and billing adjustments are following company policies and procedures.I vantage Grp. Temp Agency, Document Ctrl. Center/coordinator @AAA Life Insurance: 3/23-11/23 Review, analyze and process life insurance policy claims, enter info. into life notes and AS400 system, and routes to correct department, Scan policy claims numbers to spread sheet. Printing, stacking and separate policies into pods. Prepare and send out e-policies with certified mailings. Process unclaimed mail. Effectively and accurately working to meet company standards.Saber Janitorial Services: 09/2023- CurrentOffice cleaning, vacuuming,, dusting, pulling trash RMF Reverse Mortgage Funding, LLC Post Closer Coordinator: 01/2021-11/2022 Stakeholder of post-closing excel spread sheet. Monitor daily pipeline reports. Review closed loan package for accuracy and completeness to meet investor guidelines. Clear all post-closing issues for HUD purchasing. Reviewing and correcting missing documents to clear audits. Review financial assessment work sheets. against underwriter findings for any needed corrections. Effectively communicate with Underwriters, Closers, funders, Loan Officers, Title Companies and third parties. Assisted with fundings when needed. Trinity Health: Patient Financial Services / Biller 1/ Follow up Specialist: 06/2019  11/2020 Working on a weekly rejection work que report. Verifying accurate insurance information. Up-dating Primary & secondary insurances (COB) Disputing claims with multiple payers. Rebilling Medicaid insurances. Researching & sending specific medical records to payers to solve unpaid claims. Calling multiple insurance companies for updates on outstanding claims.Michigan Mutual Mortgage Company: Office Support/Verification Specialist: 12/2011  11/2018 Order and review customers personal and business income tax transcripts for employment gaps. Upload, scan, and email returned transcripts to paperless file folders and save as pdf. Print and mail customers disclosure packages, Assist. In verification of employment department. Asst, post-closing dept. Review research title to clear liens for clear title.