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PHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLEOBJECTIVEMasters student at Texas Tech University with 5 years experience in Pega Development. Proven ability to design and implement technical solutions for business process management. Experienced in Pega development, agile methodolo- gies, and collaborative problem-solving. Recognized for hard work and dedication, with a commitment to continuous learning.EDUCATIONMaster of Computer Science, Texas Tech University May 2024 Bachelor of Computer Science, K L University 2016 - 2020 SKILLSBPM Skills Pega PRPC v7.4, v7.6, PRPC v8.0, v8.4.1 Technical Skills Java, C, Python, HTML, XML, CSS, MySQL Tools Jira, Postman, Azure DevOps, InsomniaSoft Skills Time management, Creativity, Adaptability, Work ethic CERTIFICATIONSCSA. Certified Pega System Architect 7.4 (Verify here) CSSA. Certified Pega Senior System Architect.(Verify here) Google Cybersecurity Specialization. (Verify here) EXPERIENCEMTS Sys Engr II Jul 2021 - Jul 2022Pega Developer-Verizon Spearheaded the development of a whole new application from scratch for allowing users to link their wireless network to car which is used by more than 500,000 customers in USA. Redesigned more than 16 flows across 2 applications, removing redundant code and streamlining processes, resulting in improved efficiency and performance. Implemented background queues and automated activities to efficiently process pre-orders for nearly one million customers, resulting in a 30% increase in order processing speed and improved customer satisfaction. Hands-on experience with debugging tools like Tracer, Clipboard, LiveUI, and PAL Developed and integrated workflows and rule sets, optimizing business processes and enhancing system efficiency. Created REST connectors to facilitate data integration between multiple platforms. Experience with Jira, Postman, Insomnia and Kafka tools. Leveraged Pega 8.x expertise to engineer REST connectors, ensuring seamless integration across multiple plat- forms and improving data accuracy. Collaborated with subject matter experts to collect project requirements and define customer needs. Hands on experience in design and development of Activities, Decision Rules, Declarative Rules. Coordinated the creation of agents,job schedulers and queue processors for background activities, optimizing system performance and resource utilization.MTS Sys Engr I July 2020 - Jul 2021Pega Developer-Verizon Redesigned decision tables and decision trees with over 500 rows, significantly improving maintainability and readability. This optimization reduced development time and minimized dependency errors. Created Properties, Embedded Pages, Correspondences and Router rules. Merged and created new APIs using connect-REST with external system to remove redundant APIs and improve functionality and in turn cutting number of hops to external system. Operated in Agile development environments, focusing on iterative releases and user feedback. Engaged with PEGA support team to resolve technical issues promptly, ensuring uninterrupted system operation. Created Activities, steps and methods like property set, page new, calling other activities, Obj- Browse for implementing core business logic.Intern Aug 2019 - Mar 2020Value Labs Implemented REST connectors with OAuth 2.0 to allow users to sign in with LinkedIn. Worked on UX/UI, including portals, skins, flow actions, and sections, etc. Created Activities using methods like Call, Branch, Page, Property, OBJ. Participated in designing security to applications which involved setting up access Groups, Access Roles, Oper- ator IDs, Work Manager and End User IDs, Application Rules. Designed and implemented user interfaces using sections and harnesses. Working experience in agile scrum methodologies in JIRA and RALLY Defined Operators, Access Groups, Workbaskets, Workgroups. Documented best practices for data models, data loads, and query performance, ensuring adherence to industry standards and optimizing system performance. Worked On Data Classes (Data Table Creation, Save the data from Database table with Export and Import, Fetch the data from Database).Research Assistant Aug 2022 - Apr 2024Pega Developer-Texas Tech Participated in designing security to applications which involved setting up access Groups, Access Roles, Oper- ator IDs, Work Manager and End User IDs, Application Rules. Implementation of Decision Tables, Decision Maps and Declarative expressions, Constraints and Indexes. Worked on integrations- Connect-SQL, Connect-SOAP and Connect-REST and exception handling. Participate in requirement validation, analysis, design and implementation and also involved in application design for integration with SFDC(Sales Force). Involved in creation of HTML rules, properties, Embedded Pages and Correspondences. Also created reports using List view and Summary view.ACCOMPLISHMENTS Spotlight Award for Accountability in Verizon Thanks Verizon Award for Extra efforts and Outstanding Work Employee of the month @valuelabs |