Candidate Information Name Available: Register for Free Title Customer Service Call Center Target Location US-AL-Birmingham Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Call Center Birmingham, AL Customer Service Call Center Birmingham, AL Customer Service Call Center Clanton, AL Customer Service Call Center Bessemer, AL Call Center Customer Service Birmingham, AL Customer Service Call Center Odenville, AL Customer Service Call Center Bessemer, AL

Candidate's Name
Street Address  Pine LaneBirmingham, Alabama Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo obtain a position that will utilize my expertise and experience as a manager in customer service and sales. I will bring a wealth of knowledge.Experience2015-presentDepartment Manager of Cosmetics Von MaurManaging 7 employeesCoaching all sales associates on fostering great customer service according to Von Maur standards. Review all sales performances on a weekly basis. Role playing on how to grow each major counters: Bobbi Brown, Clinique,Estee Lauder,Fragrances and Speciality Counters.1999-March, 2013 AT&T WirelessBirmingham, AlSales ManagerCoaching and developing a team of 15Assisting reps with understanding the goals of AT&T and of the teamMotivating the team by creating contest and reward representatives that exceed the company goals as well team goalsCustomer Life Cycle Manager AT&T WirelessCoaching and developing a team of 15 in Customer Service technique.Following up with representatives to review their progress by listening to recorded calls.Assisting representatives with understanding each call center metrics and how they play a role in helping the company meet each as well as the team and personal goals.Motivating the team by creating contest and reward representatives that exceed the company goals as well as team goals.1989-1998 UnitedHealth Care Birmingham, AlPurchasing CoordinatorPurchasing equipment for the Southeast.Requesting bids from vendors to purchase new copiers and fax machines.Submitting invoices for payment of utilities and outstanding invoices for all copy and fax machine equipment.1998-1999 SouthTrust Bank Birmingham, AlFulfillment SpecialistOpening and closing accounts for new and existing customers.Transfer of FundsDelivering mail to the call center floorEducation1980- Graduated Fayette County High School Fayette Alabama1982-Graduated Herzing Institute Birmingham, Al1991-Graduated Southern Technical College Birmingham, AlReferences upon request