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Customer Care Resume Savannah, GA
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Title Customer care
Target Location US-GA-Savannah
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Savannah, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceAmazon Fulfillment AssociateProLogistix-Savannah, GAJuly 2024 to Present Received and reviewed new orders, located requested merchandise and promptly initiated processing. Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow. Followed procedures at all times for personal and team safety. Inspected incoming and outgoing shipments to verify accuracy and prevent errors. Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked. Stocked shelves, racks, and cases with new or transferred merchandise. Pulled merchandise from inventory storage and documented quantities to maintain accuracy. Reviewed order slips, picked products and staged merchandize to be shipped. Recorded information, shortages and discrepancies to keep records current and accurate. Assistant ManagerIHOP-Savannah, GAOctober 2023 to PresentKey responsibilities included making sure Team Members and Shift Managers complete all assigned duties, inventory management, and financial accountability and serve safe, quality food in a friendly manner. Youll also ensure that the restaurant is a safe place for all employees to work and customers to visit.Breakfast AttendantHilton Garden Inn Hotel-Savannah, GAPresent1. Responsible for restocking items and reporting items needed to manager, cleaning tables, mopping floors, cleaning toaster, microwave, coffee machine and food displays. 2. Prepared and served beverages Georgia department of health and mental hygiene qualifying certificate in food protection3. Verified that personal and payment information on guest accounts was accurate and ServerIHOP-Savannah, GAAugust 2023 to September 2023Front Desk AgentHampton by Hilton-Savannah, GAFebruary 2022 to March 2023I am Professional and friendly front desk receptionist with nearly two years of professional experience. Proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in MS Word and Outlook.Cook/PrepBonefish Grill-Savannah, GAApril 2022 to November 2022 Prepared ingredients by chopping vegetables/fruits, cooking sauces, and assembling salads for up to 140 meals Maintained constant communication with team to deliver meals within 11 minutes of ordering, reducing customer wait time by 32% and reducing errors by 85% Collaborated with 4 prep team members to prepare produce, meats, and sauces ahead of rush hour, decreasing cooking and plating time by 43% Managed food inventory by re-stocking, labeling, and organizing supplies, reducing waste by 18% Established group chat to establish communication with team, decreasing no-shows by 31% Memorized 20+ menu itemsSales AssociateHeavenly bows-Savannah, GAJune 2022 to September 2022 Assist an average of 40 customers per day in finding or selecting items, and providing recommendations which have generated a total of $8K in additional revenue.Stock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates Achieved an average of 140% of sales goals for three consecutive months Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases Provide outstanding customer service, receiving 96% in customer service feedback surveys EducationHS diplomaSkills Accounts Payable Accounts Receivable Microsoft Outlook Microsoft Word Payroll Restaurant experience Cooking Leadership Food Service Retail sales Cleaning Experience Guest Services Serving Food safety Food handling Heavy lifting Pricing Hotel experience Customer service Communication skills Veterinary experience Custodial experience Commercial cleaning Janitorial experience Retail managementCertifications and LicensesDriver's LicenseAssessmentsWork style: Reliability  ProficientJuly 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientFood service fit: Crew member  ProficientMarch 2021Measures the traits that are important for successful food service crew members Full results: ProficientWork motivation  ProficientMay 2022Level of motivation and discipline applied toward work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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